Fifth Third Bank · 2 hours ago
Newline - Site Reliability Engineering (SRE) Product Owner
United States
Full-time
Remote
Senior Level
$82K/yr - $172K/yr
6+ years expFifth Third Bank is dedicated to improving the lives of its customers and communities. They are seeking a Lead Product Owner for Site Reliability Engineering (SRE) to define and manage bank products, ensuring they meet customer expectations and drive growth. This role involves collaborating with various teams to implement product strategies and maintaining a focus on risk management and customer satisfaction.
BankingCommercial LendingFinanceFinancial ExchangesFinancial ServicesLendingMedia and EntertainmentMortgage
Responsibilities
Motivate teams to deliver on the strategy and roadmap for continuous growth and improvement of product outcomes and experience
Partner with other business functions, IT, Risk, Finance, Operations, and other key partners to define and execute on the product strategies
Establish annual goals, objectives and outcomes for product(s) and customer satisfaction; Track and monitor key performance indicators and outcomes
Collaborate with cross-functional teams to gain agreement/approval/guidance, including Lines of Business, Operations, Legal, Compliance, Information Security, Fraud, Architecture, and related functions
Provide transparency and ongoing communications with line of business partners/key stakeholders
Make decisions in complex situations to drive key outcomes in support of regulatory and compliance needs, new revenue growth, process optimization, and other business-wide analytics needs
Solve problems and make decisions in support of the team, with a focus on driving the greatest outcome for the product and the Bank
Engage with research team to define and implement customer usability testing, concept. validation, and co-creation studies to gain insights and identify customer needs and solutions
Partner closely with third parties to cultivate the relationship, understand product releases, remediate defects/outages, and ensure a seamless experience for our employees and customers
Maintain and provide product information to users and partners for training and other documentation
Actively monitor industry trends; participate in industry forums, professional associations, conferences, etc
If appropriate: Lead and drive a SAFe mindset across the product teams. Lead in this transformation across peer teams and line of business partners
Collaborating with SAFe teams on creating and maintaining a healthy product backlog, creating/reviewing/accepting backlog items (user stories, defects, technical spikes, etc.) and participating in team ceremonies such as sprint reviews/demos
Motivate teams to deliver on roadmaps for improvement of product outcomes and experience through the development of potentially releasable code in each sprint
Qualification
Required
Bachelor's degree in a related field or equivalent education and related work experience
6+ years of related experience
Demonstrated success in strategic development and program execution
Strong consultative and well-articulated communication and writing skills with the ability to interact and influence at all levels of the organization
Business acumen and understanding of business processes related to your product and customers
Inclusive leadership skills with ability to promote a work environment that fosters creative thinking and innovation
Ability to have fun, a willingness to try new things and challenge the status quo through trials and an ongoing consideration of value and complexity
Effortlessly collaborative with strong intellectual curiosity and creative problem solving
Strong analytical skills with ability to work through complex concepts/data and present well thought-out, simple solutions
Ability to self-motivate and work well independently and with different teams; A self-starter with the ability to work in a fast-paced environment with minimal supervision
Preferred
Lean Six Sigma certification (Green Belt, Black Belt) desired
Solid product management background preferred; Strong presence with ability to interact with and influence all levels of the organization
Experience working in Agile or SAFE development preferred
Benefits
Comprehensive benefits
Incentive compensation plan
Benefits programs designed to support the individual needs of our employees and their families
Company
Fifth Third Bank
Fifth Third Bancorp is a financial services company that specializes in small business, retail banking, and investments. It is a sub-organization of Fifth Third Bank.
10001+ employees
H1B Sponsorship
Fifth Third Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
B
Bryan Preston
Chief Financial Officer
Maria Holmes
VP, Senior Manager Corporate Sponsorship
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