CampusPoint · 19 hours ago
Implementation Assistant (Video Call Support)
United States
Contract
Remote
Entry Level
$21/hr - $21/hr
1+ years expCampusPoint is revolutionizing talent acquisition with their AI-first recruiting platform, and they are seeking an Implementation Assistant to join their team on a part-time basis. The role involves providing support to clients, assisting in virtual meetings, and deploying automation tools tailored to client needs.
CommunitiesEducationLocation Based ServicesSocial Media
Responsibilities
Provide product and service information to clients
Assist in virtual client meetings
Deploy chatbots and other automation tools for different clients, tailoring each deployment to their specific requirements (training provided)
Update and maintain records of customer issues, resolutions, and generate reports as required
Respond to client requests
Qualification
Required
Excellent communication skills — clear, friendly, patient, and professional
At least 1 year of prior experience in a customer/client support or technical role
Light technical (software) experience is required
Comfortable and confident on video calls (Zoom, Google Meet, etc.)
Comfortable learning new software and online tools
Proficient with Google Docs and Google Sheets
Trainable on HubSpot (search customers, mark onboarding complete)
Company
CampusPoint
Campuspoint is a social network that enables local students and graduates to connect with employers.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Griffith Owen
CEO
Sandra Owen
Chief Operations Officer
Company data provided by crunchbase