Techunting · 20 hours ago
Associate Support Technician
Goshen, IN
Full-time
Onsite
New Grad, Entry LevelTechunting is seeking an Associate Support Technician to serve as the primary, first-level point of contact for all day-to-day IT needs. This role involves heavy collaboration with the IT team to manage support requests and resolve technology issues.
Human ResourcesInsuranceMobile AppsMobile PaymentsRetailWeb Development
Responsibilities
Install and support computing hardware (workstations, printers, mobile devices)
Install and support software on the client computing devices
Triage and resolve support tickets as they arise Manage user accounts for the client IT systems and software
Assist other client's teams with technology and process improvements as directed
Keep process and workflow documentation up to date
Effectively collaborate in a team environment
Contribute to task estimation efforts
All other job duties and responsibilities as assigned
Qualification
Required
Proficiency with Microsoft Windows
Familiarity with Google Workspace
Familiarity with both iOS and Android mobile devices
Knowledge of core networking technologies (Subnets, VLANs, DHCP, DNS)
Possesses a strong desire to learn
Maintains a curious, problem solving attitude
Collaborative and able to work well within a team
Ability to lift 50 lbs and work on your hands and knees on occasion
Capacity to apply critical thinking and an analytical mindset to solve problems
Excellent communication skills
Preferred
CompTIA A+ or other relevant industry certifications
Proficiency with MacOS and Linux operating systems
Experience in Windows 11 administration
Experience with Mobile Device Management
A desire to apply IT skills to business process improvement
Benefits
Medical Insurance
PPO and HDHP options
Dental Insurance
Vision Insurance
Voluntary Life Insurance
401k with Company match of up to 4%
Paid Holidays
Paid Time Off
Company
Techunting
Staff Augmentation and Recruiting Company
Founded in 2015
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
J Rubio
Ceo and Co-Founder
J. Rubio
Business Partner
Company data provided by crunchbase