ECS · 1 day ago
Senior ServiceNow Architect
Arlington, VA
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expECS is a leading mid-sized provider of technology services to the United States Federal Government, and they are seeking a talented Senior ServiceNow Architect to join their team supporting the Cybersecurity and Infrastructure Security Agency’s Joint Cyber Defense Collaborative. The role involves optimizing and transforming organizations across the ServiceNow platform, designing customer solutions, and ensuring alignment of business processes with technical solutions.
Artificial Intelligence (AI)Cloud InfrastructureComplianceConsultingCyber SecurityInformation TechnologyMachine LearningSecuritySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Architect or consult on the architecture of project. Responsible for ensuring the solution has long term viability vs short term gain
Provide support in sales opportunities as needed
Maintain training and knowledge of designated applications, as well as IT and ServiceNow related certifications
Ensure business processes and stories align with the technical solution, including story pointing for customer projects
Perform discovery work sessions to determine the solution requirements. Assist in gathering and/or reviewing clients process requirements and assisting on how they map to ServiceNow
Perform design work sessions and produce deliverables, including mock-ups, flow diagrams, high-level architecture and design documents etc
Assist customers with proof-of-concept activities
Identify new opportunities to provide additional value to clients and improve business performance
Maintain high level of client satisfaction
Provide training, technical consulting and mentoring to technical consultants to ensure efficient use of ServiceNow capabilities
Perform development and configuration activities as needed
Understand Solution Architect role and responsibilities in the ECS Elite methodology
Participate in recurring Solution Architect focused sessions
Qualification
Required
Must be a US Citizen per contract, no dual Citizenships
Must be able to obtain a Public Trust clearance or higher
Must be able to work across multiple programs across the Federal and DOD space
Functional and technical knowledge of ServiceNow
8+ years of experience in software development, with 5+ years focused on the ServiceNow platform, including custom app development and system integrations, and 3+ years as a ServiceNow Solution Architect
Functional knowledge and implementation experience with SPM and AppEngine
Functional knowledge and implementation experience of a minimum of 2 of the following ServiceNow modules (ITSM, ITOM, PSDS, SAM, HAM)
Understanding of Enterprise Solutions including Customer Service, Human Resources, Project Management, etc
Knowledge of Integrations such as LDAP, AD, SSO, Email Infrastructure, Web Services
2+ years of experience building custom applications in ServiceNow
Knowledge of relational databases
Strong desire to learn new technology
Minimum of two ServiceNow Implementation Specialist Certification (or completion within 6 months of start of position)
ServiceNow Certified System Administrator
Strong customer relations and communication skills
Ability to prepare for, facilitate and lead customer work sessions
Demonstrates basic ServiceNow development skills
Possesses ability to create process flow diagrams and high-level architecture and documentation
Experience in Agile methodology
Preferred
DHS Entry on Duty (EOD) clearance
Experience supporting federal cybersecurity programs (e.g., CDM, CISA, DHS)
Background in cybersecurity, compliance automation, or secure workflow design
Experience with following ServiceNow Modules: SecOps Security Incident Response (SIR), SecOps Vulnerability Response, and HRSD
Company
ECS
ECS is a fast-growing 4,000-person, $1.2B provider of advanced technology solutions for federal civilian, defense, intelligence, and commercial customers.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-01-31Acquired
2015-04-10Private Equity
Leadership Team
Keith McCloskey
VP / Chief Technology Officer
Ryan Garner
Chief Financial Officer
Recent News
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