Nationwide · 19 hours ago
Administrative Assistant (Group Benefits Underwriting)
Nationwide is a Fortune 100 company that provides extraordinary care to help individuals and businesses prepare for and protect their future. The Administrative Assistant will support the Group Benefits Underwriting team by managing the underwriting mailbox, processing enrollment forms, and performing various administrative tasks to enhance team productivity.
BankingFinancial ServicesInsuranceLife Insurance
Responsibilities
Monitor the underwriting mailbox and ensure incoming enrollment forms are converted and sent to an indexing queue
Distribute emails from the underwriting mailbox to appropriate team members/departments
Convert enrollment form emails and attachments into a single PDF and upload to the indexing queue
Monitor the indexing queue and index all documents based on written procedures
Build and maintain relationships with internal partners to improve department performance
Focuses on the daily calendar planning. Usually does not manage leader's personal calendar
Coordinates and provides options for travel plans for leader(s) and team
Screens communications for action items and due dates, bringing key items to the leader's attention. Initiates necessary actions, e.g., follow-ups, prioritizations, action required, etc
Provides assistance with office procedures or processes that help the team be more productive and efficient
Monitors expenses, processes expense reports in a timely manner and monitors expense reports submitted by staff for accurate reporting
Performs quality check of invoices/accounts payable. Inputs travel expense and other expenses for payment; reviews and passes to office budget coordinator
Helps other administrative assistants as needed. May provide general office training to new associates
Stays current on Nationwide procedure changes, Human Resources policy changes, business environment, etc. that impact department-level plans
Participates in special projects as assigned
Qualification
Required
High school diploma or general education degree (GED)
Demonstrates strong ability to work independently and to adjust schedule to meet service standards
Proven ability to remain focused in fast paced environment
Proven ability to multi-task
Proficient use of computer systems
Must possess effective verbal and written communication skills
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Previous experience in the insurance industry
Preferred
Administrative professional certification(s) such as Certified Administrative Professional (CAP) or Certified World Class Assistant (CWCA) are a plus
Typically, two or more years of related administrative experience preferred
Benefits
Medical/dental/vision
Life insurance
Short and long term disability coverage
Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
Nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
Company-paid pension plan
Business casual attire
Company
Nationwide
Nationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the United States.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-24
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2025-09-27
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