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Passumpsic Bank · 13 hours ago

Service Representative I

Newport, VT, US

Full-time

Onsite

New Grad, Entry Level

$18/hr - $21.50/hr

Passumpsic Bank is dedicated to providing excellent customer service and community support. The Service Representative I serves as the primary contact for customers, ensuring all interactions are handled with care and efficiency while processing transactions accurately and confidentially.

BankingFinancial Services

Responsibilities

Deliver a high level of customer satisfaction by providing quality customer service to all customers

Help to expand current relationships of every bank customer by making referrals to customer service representatives, loan officers, and others utilizing customer service sales skills

Be knowledgeable about the Bank’s products and services in order to provide account information and discuss bank products and services suitable to customers needs

Process all customer transactions in an accurate, efficient, and confidential manner

Balance cash drawers daily, and the ATMs as assigned

Be on call for after hours for ATM servicing

Qualification

Customer service skillsBank productsTransaction processingCash handlingSales skills

Required

Excellent customer service skills

Ability to handle customer interactions in a friendly, courteous, and knowledgeable manner

Efficient and accurate processing of transactions

Strict adherence to confidentiality

Ability to deliver a high level of customer satisfaction

Skills to make referrals to customer service representatives, loan officers, and others

Knowledge about the Bank's products and services

Ability to provide account information and discuss bank products and services suitable to customers' needs

Ability to balance cash drawers daily and ATMs as assigned

Availability to be on call for after hours for ATM servicing

Company

Passumpsic Bank

Passumpsic Bank is a full-service financial organization offering the products, services and financial expertise.

Founded in 1853

Saint Johnsbury, Vermont, USA

51-200 employees

https://www.passumpsicbank.com/

Funding

Current Stage

Growth Stage

Leadership Team

Jim Kisch

President and CEO

Recent News

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