Trelleborg Group · 7 hours ago
IT Operations Specialist
Pawling, NY
Full-time
Onsite
Mid Level
3+ years expTrelleborg Group is a world leader in engineered polymer solutions, seeking an IT Operations Specialist to support their global IT group. This role involves troubleshooting networks, systems, and applications, while providing technical support to staff and ensuring operational efficiency.
Chemical EngineeringIndustrialIndustrial EngineeringIndustrial ManufacturingManufacturing
Responsibilities
Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties
Interface with departments, technical vendors, and personnel to solve problems
Create and maintain accurate documentation
Implement preventative maintenance routines and schedule accordingly
Participate in project planning, implementation and documentation
Receive user requests for assistance via a helpdesk ticketing system, prioritizes, and carries issues to resolution before closing the ticket
Maintains a broad knowledge of state-of-the-art technology, equipment, and/or systems as pertaining to job functions
Consistently follow and enforce IT Policy and Procedures
Performs miscellaneous systems job-related duties as assigned
High potential to become part of Global IT competence team supporting regional and international offices
Qualification
Required
Bachelors degree in information technology, computer science, business management, information systems or related discipline required or equivalent combination of education, training, and experience
3 years experience in the Microsoft based Technology, WAN/LAN and Systems Support
2 years experience in customer service facing and troubleshooting type role
Strong written and verbal communication skills
Experience and good knowledge of Active Directory, Outlook, Dell Kace/Cylance, and Microsoft server administration
Knowledge of available computing and/or network hardware and peripheral equipment
Assist in maintenance and support of all aspect IT Infrastructure and network resources as required
Understanding of LAN/WAN routing/witching technology (layer 1/layer 2/layer 3)
Skill in organizing workload and establishing priorities. Ability to identify and resolve network malfunctions and operational problems
Excellent customer service, planning IT and business operations
Good communication skills for extensive contact with technology teams, management, and end user
Broad understanding of IT Internal Controls Audit, FDA, ITAR regulated guideline and processes
Excellent documentation and processes meeting IT controls and regulated businesses
Travel - up to 25%
Preferred
Microsoft certifications preferred (MCP, MCSE, IT Certifications preferred)
Manufacturing experience a plus
Company
Trelleborg Group
Trelleborg Group is an engineering group that offers the development and marketing of polymer solutions.
10001+ employees
H1B Sponsorship
Trelleborg Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown2002-06-28IPO
Leadership Team
Peter Nilsson
President & CEO
F
Fredrik Nilsson
CFO
Recent News
2025-12-01
Company data provided by crunchbase