Community Partners in Action · 1 day ago
Lead Human Services Worker-2nd Shift
Hartford, CT
Full-time
Onsite
Senior Level
$23/hr - $23/hrCommunity Partners in Action (CPA) is one of the oldest organizations advocating for criminal justice reform in the country. The Lead Human Services Worker will oversee the Work Release Program, ensuring a safe environment for residents and promoting accountability while supporting their reintegration into society.
Non ProfitWellness
Responsibilities
Commit to the agency mission and program goals
Promote a culture of respect, empathy, mutual support, belonging and work to eliminate any unconscious bias or discrimination in our beliefs, rules and systems
Assist with orientation and training of new staff
In the absence of the Program Manager, assume the operational responsibilities of the program, including staff oversight
Serve as first point of contact for staff questions and shift call outs
Relieve shift staff for breaks
Supervise and monitor resident activities in compliance with program policies, including morning wake-up and completion of resident chores. Ensure a safe and secure environment for all utilizing appropriate de-escalation and behavior motivation techniques
Be an advocate for all participants encouraging program participation and accountability
Proactively act as a mediator when necessary to effectively resolve resident conflicts in a solutions focused manner
Maintain professional boundaries with residents, staff, volunteers, family members/visitors and providers at all times
Serve as positive role model following program guidelines for professional conduct and code of ethics and maintain a professional image at all times when interacting with supervisors, staff, residents and visitors, or answering phones
Assist with meeting resident needs as necessary and appropriate
Possess knowledge of and implement all agency/program policies and procedures governing facility operations including: Key Controls, Head Count, Facility Rounds, Monitoring of client locations and visitors, Emergency Procedures, Inspections
Maintain shift log indicating incidents that occur, immediately reporting all incidents to Program Manager or on-call staff. As required, complete incident reports
Ensure all visitors have proper identification prior to entering the facility
Search all bags brought in or out of the facility, conducting pat and pocket searches on residential clients
Conduct client intake/admission and orientation after hours
Conduct random drug testing and breathalyzers
Complete all necessary documentation accurately and in a timely manner
Must be familiar with universal precautions and related issues including risk of communicable diseases
Remain constantly alert during all shifts for any situation that may jeopardize the safety of residents, staff, visitors and/or the community
Engage in all staff meetings and training offered to enhance professional development (required/non-required)
Perform all other duties as required
Qualification
Required
High School diploma/GED, associate or bachelor's degree
Prior experience working in the human services field with justice involved clients, with substance abuse, mental health or other behavior issues
Prior supervisory experience desirable
Ability to interact with multi-cultural populations
Crisis management skills
Share the belief that people can change and individuals in need deserve quality services and an opportunity for recovery
Must have a valid CT driver's license and reliable transportation
Ability to work weekends, holidays and additional hours as needed
Preferred
Bi-lingual (English/Spanish) skills
Benefits
Medical and Dental insurance through Cigna
401k Eligibility after 60 Days of Employment
Life Insurance, Short- and Long-Term Disability at NO cost to you
Generous Vacation, Personal, and Sick Time
13 Paid Holidays
A commitment to employee health & wellness
The opportunity to make a difference and be a part of a team dedicated to systemic change and criminal justice reform
Company
Community Partners in Action
COMMUNITY PARTNERS IN ACTION is a non-profit agency that focuses on behavioral change and advocates for criminal justice reform.
Founded in 1875
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase