Inside Higher Ed · 8 hours ago
Student Assistant - IT Services
Middle Georgia State University (MGA) is a public institution focused on providing affordable education. The Student Assistant position offers specialized support for faculty, staff, and classroom technology, requiring effective communication and troubleshooting skills.
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Responsibilities
Answer phone calls and do preliminary evaluation of challenges the callers are having
Prepare and install devices for deployment around campus, assist in troubleshooting equipment problems, and remove old inventory as needed
Assist in maintaining classroom technology such as computers and audio/visual equipment
Assist in completing support tickets
Perform related duties as assigned
Qualification
Required
Must be a current enrolled Middle Georgia State University Student
Must be enrolled at least 6 credit hours
Must comply with strict confidentiality of information
The work is typically performed both sitting at a desk and physically moving around campus by standing, walking, bending, crouching, or stooping. The employee will lift light, heavy, or bulky objects, push carts between buildings, and use tools effectively
Working with colleagues to accomplish tasks is required
Knowledge of Microsoft Windows
Effective oral and written communication skills; good customer service skills
Ability to interact effectively with a diverse population
Ability to work independently and on a team as needed
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
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