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Student Assistant - IT Services jobs in United States
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Inside Higher Ed · 8 hours ago

Student Assistant - IT Services

Middle Georgia State University (MGA) is a public institution focused on providing affordable education. The Student Assistant position offers specialized support for faculty, staff, and classroom technology, requiring effective communication and troubleshooting skills.
Digital MediaEducationHigher EducationJournalismRecruiting

Responsibilities

Answer phone calls and do preliminary evaluation of challenges the callers are having
Prepare and install devices for deployment around campus, assist in troubleshooting equipment problems, and remove old inventory as needed
Assist in maintaining classroom technology such as computers and audio/visual equipment
Assist in completing support tickets
Perform related duties as assigned

Qualification

Microsoft WindowsCustomer serviceEffective communicationTeamworkIndependent work

Required

Must be a current enrolled Middle Georgia State University Student
Must be enrolled at least 6 credit hours
Must comply with strict confidentiality of information
The work is typically performed both sitting at a desk and physically moving around campus by standing, walking, bending, crouching, or stooping. The employee will lift light, heavy, or bulky objects, push carts between buildings, and use tools effectively
Working with colleagues to accomplish tasks is required
Knowledge of Microsoft Windows
Effective oral and written communication skills; good customer service skills
Ability to interact effectively with a diverse population
Ability to work independently and on a team as needed

Company

Inside Higher Ed

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Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2022-01-10Acquired
2006-08-31Series Unknown

Leadership Team

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Stephanie Shweiki
Director, Foundation Partnerships
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Company data provided by crunchbase