Sun Technologies · 11 hours ago
Implementation Specialist
Mason, OH
Full-time
Onsite
Entry, Mid Level
$24/hr - $25/hr
2+ years expSun Technologies is seeking a detail-oriented and highly organized Implementation Specialist Support to join their team. This role plays a critical part in managing small to mid-market client implementations, focusing on ensuring a smooth onboarding experience for clients.
Big DataDatabaseGamingInformation TechnologyInfrastructureInternetSoftware
Responsibilities
Lead and coordinate SMB client implementations from kickoff through completion, ensuring key milestones are met on time
Serve as the primary point of contact for clients and brokers during the implementation process
Act as a liaison between clients and internal departments (Sales, Operations, etc.) to gather requirements and ensure accurate system setup
Track project status and report progress, issues, and risks to the Implementation Manager
Conduct virtual meetings with clients and internal teams to review implementation steps and resolve outstanding needs
Document client requirements clearly and manage updates within project tracking tools (e.g., SAP, Smartsheet)
Ensure all EyeMed standards and compliance procedures are followed throughout the implementation lifecycle
Complete seamless transitions to account service teams upon implementation completion
Collaborate with cross-functional teams to continuously improve the client onboarding process
Qualification
Required
Bachelor's degree or equivalent work experience
2+ years of experience in client operations, customer support, or client implementations
Exceptional written and verbal communication skills
Ability to manage multiple projects in a high-volume, fast-paced environment
Proficiency in Microsoft Office (especially Excel, Word, Outlook)
Strong organizational and problem-solving skills with a keen attention to detail
Microsoft Excel: 1 year (Required)
SAP: 1 year (Required)
Preferred
Experience with SAP or other CRM/project tracking platforms preferred
Benefits
Medical Insurance in compliance with the ACA
401(k)
Sick leave in compliance with applicable state, federal, and local laws
Company
Sun Technologies
Sun Technologies is Bringing Strategic Innovation and Technology to our clients.
1001-5000 employees
H1B Sponsorship
Sun Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (3)
2023 (7)
2022 (4)
2021 (4)
2020 (7)
Funding
Current Stage
Late StageRecent News
2024-04-09
Company data provided by crunchbase