Amazon · 1 month ago
Data Center Ops Technician, DCC Communities
New Carlisle, Indiana, USA
Full-time
Onsite
Entry Level
$51K/yr - $113K/yr
1+ years expAmazon Web Services (AWS) is seeking Data Center Technicians to support their customers in multiple locations. The role involves ensuring overall availability and reliability of data center operations, participating in incident response, and collaborating with various teams to resolve issues.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
No H1B
Responsibilities
Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on-call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
Helping to train and onboard new team members
Qualification
Required
1+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities, or 1+ years of data center engineering experience
1+ years of troubleshooting skills and ability to resolve undefined technical problems
Willingness to participate in a primary responder rotation and support 24/7 data center operations
Preferred
Experience in a data center or other critical environment
Knowledge of network design, protocols and troubleshooting
An Associate's degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.)
Experience managing work and priorities through a ticketing system
Understanding of in-depth hardware knowledge (e.g., PCIe)
Benefits
Equity
Sign-on payments
Medical
Financial
Other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
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