Ally · 17 hours ago
Analyst - Advanced Business Analytics
Ally Financial is a customer-centric, leading digital financial services company focused on innovative financial solutions. They are seeking an Analyst to provide data analytics and strategy recommendations to improve customer experience within the Consumer Asset Management Analytics team in Auto Finance.
AutomotiveFinanceFinancial Services
Responsibilities
Monitoring and analyzing customer engagement of the delinquent customer journey online and across other digital interactions for internal stakeholders
Work closely with Data Analytics, Strategy, Digital and Technology partners to improve the customer experience in collections
Leverage solid data analytical skills to recommend digital strategies to increase customer engagement and conversions; including analyzing open and click rates, payment patterns, data integrity, etc
Lead champion and challenger test strategies or conduct benefit analysis to estimate business value
Use critical thinking approaches to identify growth opportunities across multiple digital channels and technology platforms
Validate project delivery using post-deployment checks, reviewing business requirements, tracking performance, and tracking defects/enhancements
Manage priorities using sound control processes and documentation to effectively identify, assess, and manage risk
Qualification
Required
High school diploma, Bachelor's degree in Mathematics, Operations Research, Economics, Business, Finance, Computer Science, or a similar discipline with some quantitative coursework preferred
1+ year(s) of experience in data driven consumer insights with a focus on analytics and strategy. Preferred experience with digital or marketing products and features, and A/B testing
Strong data analytics experience (1+ year(s)) with tools like Snowflake, SQL, PowerBI, Excel, etc. Build and run queries to solve business problems. Conduct data analysis independently
Ability to function as a product owner or SME. Strong attention to detail. Good at communicating analytical insights clearly and concisely to individuals from diverse backgrounds
Highly inquisitive. Extremely detail oriented. Challenges the status quo; seek improvements. Extremely collaborative, works well with teams, and is proactive to address business needs
Manipulate large and unstructured data sets. Maintain documentation of data metrics and be able to present the material to leaders
Preferred
1+ year(s) of consumer analytics such as marketing or digital analytics, measure campaign successes, consumer interaction, customer journey mapping, etc. Experience with data, key metrics, reporting and conducting ad hoc analyses. Identify data outliers, process flaws, etc
Familiar with Scrum framework and willing to learn the Agile process including gathering requirements, grooming, sprint cycles, and user acceptance testing. Optimize product lifecycle through continuous feedback
Experience in automotive or financial services industry, especially in collections, loss prevention, and recovery areas
Effective time management and organization skills. Comfortable with ambiguity and able to handle multiple projects at the same time
Understanding tag management systems for digital data collection. Experience with Adobe Analytics, Google Analytics or similar
Benefits
Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
Company
Ally
Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company and a top 25 U.S.
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2024-12-13Post Ipo Debt· $1B
2022-11-07Post Ipo Debt· $750M
2014-04-10IPO
Recent News
2026-02-05
2026-02-04
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