EHM Senior Solutions · 1 day ago
Intake & Scheduling Coordinator
EHM Senior Solutions is seeking a friendly and customer-focused Intake and Scheduling Coordinator for their Shared Services Home Health Division. The role involves managing the patient intake process, building relationships with customers and referral sources, and handling insurance verification and scheduling for patients.
Health CareHome Health CareNon ProfitNursing and Residential CareRehabilitation
Responsibilities
Handle initial service inquiries from a variety of sources, explain services, mail pamphlets, and assist in coordinating referral information with admissions as well as insurance verification
Input new client information into computer system, ensuring accuracy, work with intake team/field staff to determine staff coverage of new patients
Follow up on hospitalization
Qualification
Required
Must have intake experience with home healthcare and/or hospice admission
Must have experience with medical terminology, customer service
Must have experience with EPIC, Allscripts, Wellsky, Kinnser, My Ability, Availity, Outlook, and Excel
Ability to work in a fast paced, technical environment