K2United · 1 day ago
Business Applications Administrator
K2United is an organization that provides advisory services in cyber risk management and online education for workforce readiness. As a Business Applications Administrator, you will support and advance K2United’s business applications ecosystem, ensuring the reliability and integrity of designated enterprise platforms, including Atlassian tools and ERP systems.
Cyber SecurityInformation Technology
Responsibilities
Support and advance K2United’s business applications ecosystem
Responsible for the day-to-day administration, reliability, and integrity of designated enterprise platforms—including Atlassian tools, ERP systems, and other approved applications
Provide delegated administrative support and backup coverage for Salesforce
Ensure systems operate predictably and securely, align with approved business processes, maintain clean, reliable data, and scale without unnecessary complexity
Ensure Jira and Confluence are consistently configured, governed, and integrated across the enterprise
Provide reliable backup administration for Salesforce and execute well-defined configuration and maintenance tasks
Keep ERP and other business systems stable, integrated, and up to date
Reduce manual effort and error through well-designed workflows and integrations
Monitor system health, validate changes, and support compliance and audit readiness
Qualification
Required
Experience administering enterprise business applications (e.g., Atlassian, ERP platforms, CRM systems)
Hands-on Jira and Confluence administration experience (projects, workflows, permissions, spaces)
Working knowledge of Salesforce administration, with the ability to execute delegated configuration tasks
Experience supporting integrations and data flows between systems
Strong understanding of change management, configuration control, and platform governance
Experience building or maintaining automations (e.g., Salesforce Flow, Atlassian Automation, scripts, or integrations)
Ability to test, validate, and document automation to ensure long-term supportability
Comfort troubleshooting system issues using structured, methodical approaches
Detail-oriented with a strong focus on data integrity and system reliability
Able to follow standards while applying practical judgment
Comfortable partnering with IT leadership, vendors, and cross-functional teams
Clear communicator who documents decisions, configurations, and procedures
Preferred
Experience supporting ERP systems
Familiarity with IT service management practices (incident, problem, and change management)
Experience working in regulated or audit-sensitive environments
Benefits
401(k) plan with employer matching contributions
Low-cost, comprehensive medical benefits for employees and their families
Flexibility for those needing time off for jury duty, voting, military leave, etc.
Wellness stipend program (includes fitness reimbursement program)
Tuition stipend
Casual dress work environment
Technical training and certifications as required
Any of our CareerSafe Online training courses for free to employees and their immediate family