Charlotte Community Health Clinic · 22 hours ago
Revenue Cycle Specialist
Charlotte Community Health Clinic is a Federally Qualified Health Center that provides high-quality medical, dental, and behavioral health services. The Revenue Cycle Specialist will ensure the processing of claims to payers, manage self-pay accounts, create payment plans for patients, and correct billing errors.
CommunitiesDentalHealth CareMedicalNon Profit
Responsibilities
Arranges payments, manages accounts, and monitors/tracks delinquent accounts
Creates and establishes payment methods with patients for delinquent accounts, tracks payments, and follows up with patients when gaps in payment occur
Collects outstanding balances from patients
Sends monthly statements to patients
Maintains the highest level of confidentiality in work
Follows all policies and procedures of clinic
Reports any compliance issues to supervisor
Participates in job enhancing opportunities such as trainings and seminars
Serves CCHC’s clinical population by adhering to all local, state, and federal laws
Contributes to team by sharing creative input and challenging ideas
Timely filing of insurance claims to clearinghouse or individual insurance companies electronically or via paper
Review and correction of claim edits received from clearinghouse
Reviews information necessary for insurance claims such as patient, insurance ID, diagnosis and treatment codes and modifiers, and provider information to ensure clean claim submission
Regularly meet with supervisor to report issues or obstacles with regards to clean claim billing and to report trends or issues with insurance reimbursement
Understanding of claim resubmissions or secondary billing of claims, corrected claims, void and replacement claims, and refiling to insurance
Researches and solves billing issues/errors
Works on special projects as assigned
Performs other related duties as assigned
Qualification
Required
Able to communicate effectively. Interacts in a friendly, professional manner with a wide range of staff, physicians and public
Plans, prioritizes, and completes delegated task with attention to detail
Ability to multitask and work well under pressure is essential
Minimum of 1 year in a healthcare environment
High school diploma required
Ability to research and analyze data. Excellent attention to detail
Good written and oral communication skills
Must demonstrate an above average ability to communicate effectively both orally and written
Demonstrates ability to establish and maintain effective internal and external working relationships
Must be dependable and conduct him/herself in a professional manner. Functions with minimal direct supervision
Demonstrates effective management skills
Must demonstrate the ability to exercise sound judgement and discretion
Must be eager and willing to train and become certified in coding
Willingness to train to become FQHC Certified Coder
Preferred
Epic experience is highly preferred
FQHC experience is highly preferred
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Short Term & Long Term Disability
Life Insurance
401K Retirement Plan w/ discretionary match
Paid Time Off (PTO)
Holiday Pay
Employee Assistance Program (EAP)