Acuity Insurance · 6 hours ago
Computer Operator
Sheboygan, Wisconsin, United States
Full-time
Onsite
New Grad, Entry Level
0+ years expAcuity Insurance is seeking a Computer Operator to manage the operation of the computer and peripheral equipment, ensuring optimal performance of online and batch jobs. The role includes monitoring system performance, handling maintenance, and providing after-hours Help Desk support.
Insurance
No H1B
Responsibilities
Operate the system hardware
Knowledge of computer hardware and software including, but not limited to, MVS mainframe, Zeke/Zena scheduling, Xerox Highspeed printers
Monitor system performance to assure compliance with uptime standards
Check results of processed jobs
Contact proper personnel to assist in software or hardware problem resolution
Follow the batch processing schedule and document the successful/unsuccessful completion of events
Work with Tech Support on fixing system related problems
Stay current on all changes to both hardware and software
Deliver output to the proper locations
Handle basic maintenance and cleaning of the equipment
Notify Job Scheduler or Computer Operations Manager of any problems; provide input to improve the operating efficiency of the data center
Handle the problem reporting system after hours
Act as building security on weekends
Answer telephones
Act as the Help Desk after hours and on weekends
Regular and predictable attendance
Performs other duties as assigned
Qualification
Required
Operate the system hardware
Knowledge of computer hardware and software including, but not limited to, MVS mainframe, Zeke/Zena scheduling, Xerox Highspeed printers
Monitor system performance to assure compliance with uptime standards
Check results of processed jobs
Contact proper personnel to assist in software or hardware problem resolution
Follow the batch processing schedule and document the successful/unsuccessful completion of events
Work with Tech Support on fixing system related problems
Stay current on all changes to both hardware and software
Deliver output to the proper locations
Handle basic maintenance and cleaning of the equipment
Notify Job Scheduler or Computer Operations Manager of any problems; provide input to improve the operating efficiency of the data center
Handle the problem reporting system after hours
Act as building security on weekends
Answer telephones
Act as the Help Desk after hours and on weekends
Regular and predictable attendance
Performs other duties as assigned
Associate Degree majoring in MIS or Computer Operations with a high degree of accomplishment
0-2 years in Information Systems including some time or all of this time in Computer Operations is preferred
Ability to solve problems in an analytical way
Good oral and written communication skills
Ability to work with minimal supervision during the night and weekend hours
Ability to lift boxes weighing 40 pounds
Ability to complete building security rounds twice per shift
Preferred
0-2 years in Information Systems including some time or all of this time in Computer Operations is preferred
Benefits
Generous 401(k) contribution
Medical
Dental
Vision
Life and disability insurance
Paid time off
Employee Assistance Program
And more
Company
Acuity Insurance
Acuity Insurance, headquartered in Sheboygan, Wisconsin, is a property and casualty insurer that is recognized as a top regional insurance carrier.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ben Salzmann
CEO
Company data provided by crunchbase