Larimer County Department of Health and Environment · 22 hours ago
Administrative Specialist I/II - Call Center
Spruce, CO
Full-time
Hybrid
Entry, Mid Level
$23.52/hr - $27.08/hr
1+ years expLarimer County Department of Health and Environment is seeking a highly motivated Administrative Specialist to join their Benefits and Community Support Division. The role involves supporting a phone team, answering client questions about assistance programs, and providing excellent customer service while managing a high volume of calls.
Government Administration
Responsibilities
Interpreting County and departmental policies, rules, and regulations in response to inquiries
Conducting necessary research and routing complex matters appropriately for further interpretation
Accepting and processing plans, specifications, forms, legal documents, applications, and other materials in line with legal and procedural requirements
Composing and preparing responses to various communications, particularly when information is factual or based on established policies and procedures
Entering and maintaining data in computer systems or databases; proofreading entries and correcting errors; generating standard reports as needed
Providing excellent customer service, particularly to clients via phone
Qualification
Required
Must be at least 18 years of age
One (1) year of experience in a directly related field or in the performance of similar office administrative duties and responsibilities required for Administrative Specialist I
One (1) year experience as an Administrative Specialist I or two (2) years of experience in a directly related field or in the performance of similar office administrative duties and responsibilities required for Administrative Specialist II
Strong organizational skills and attention to detail
Ability to manage multiple projects simultaneously
Initiative and independent thinking
Ability to learn and adapt to new systems
Sound judgment and the ability to work independently
Awareness of when to seek input and when to proceed autonomously
Strong communication and interpersonal skills
Reliable attendance and punctuality as part of a team
Ability to work effectively with a wide range of personalities and diverse backgrounds
Preferred
Bilingual in Spanish is preferred and considered helpful
Benefits
Medical, Dental, and Vision benefits
FSA or HSA (depending on the medical plan)
Short- and Long-Term Disability
Employee Assistance Program
Basic Life/AD&D Insurance
Accident and Critical Illness Insurance
Retirement Plan 401(a) with employer match
457(b) Deferred Compensation
Generous paid time off, including vacation, sick leave, and holidays
Company
Larimer County Department of Health and Environment
LARIMER COUNTY HEALTH DEPARTMENT is a local public health agency based out of 1525 BLUE SPRUCE DR, Fort Collins, Colorado, United States.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase