Mountainside · 1 day ago
Billing Administrative Assistant
Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility dedicated to treating alcohol dependency and drug addiction. The Billing Administrative Assistant plays a critical role in supporting outpatient services by ensuring accurate, timely, and compliant billing and financial processes.
Addiction TreatmentBiotechnologyHealth Care
Responsibilities
Ensure all Payment Pages are properly completed and signed in accordance with facility and payer requirements
Enter and maintain accurate funding sources, authorizations, alerts, and fee schedules within the billing system
Process client payments timely and accurately, ensuring all transactions are properly documented and reconciled
Prepare and submit no-show billings in accordance with payer rules and internal policy
Respond professionally to client and payer questions or concerns related to billing, balances, and coverage
Audit insurance cards and identification on file for accuracy and completeness (scanning and collection remain the responsibility of reception)
Provide support with Verification of Benefits (VOB), Coordination of Benefits (COB), and COBRA inquiries
Manage plan renewals and ensure coverage updates are reflected promptly in the system
Maintain regular communication with NYC site staff regarding financial barriers, authorization issues, and necessary client interventions
Review client accounts to ensure all financial documentation is completed, signed, and uploaded at the time services are rendered
Collaborate closely with admissions, clinical, utilization review, and administrative teams to resolve billing-related issues efficiently
Identify and escalate potential coverage gaps, payment concerns, or authorization problems to leadership in a timely manner
Maintain compliance with payer contracts, regulatory requirements, and internal billing policies and procedures
Assist with auditing financial records, reports, and documentation to ensure accuracy and readiness for internal or external review
Provide clear, compassionate communication to clients regarding financial responsibilities while maintaining strict confidentiality standards
Qualification
Required
High School Diploma or Equivalent - Required
Must have proficient computer skills including competence in software applications such as Microsoft Office suite, Adobe and use of internet applications
Ability to work both independently and collaboratively as necessary
Strong oral and written communication skills
Excellent organization and time management skills
Strong problem-solving and follow-up skills; must be proactive and take initiative
Preferred
Mountainside Treatment Center strongly prefers all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC
Benefits
Comprehensive benefit package
Paid Time Off (which increases after 1 year with Mountainside)
Paid holidays including a Multicultural Holiday
401(k) with employer matching
Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.
Company
Mountainside
Mountainside is a hospital & health care company that provides drug addiction treatment and rehabilitation services.
Funding
Current Stage
Growth StageRecent News
Mountainside Treatment Center
2025-04-30
2025-01-14
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