Comprehensive Energy Services, Inc. · 1 day ago
HVAC Service Manager
Comprehensive Energy Services, Inc. is hiring a HVAC Service Manager! Under general direction, the Service Team Manager will be responsible for customer focus, execution of the Service Business for the team's service agreement customer base, and driving profitability and productivity of the team.
Information Technology & Services
Responsibilities
Ensure that all duties of this position and those of team members reporting to this position are carried out in compliance with CES' stated mission, vision, safety standards, and company policies and procedures
Promotes safety through engagement of monthly safety meetings utilizing tool box training
Actively pursue and generate business opportunities and cultivate relationships with both existing and potential customers, while ensuring complete customer satisfaction
Leads the execution efforts of assigned Service business. Ensures consistency of delivery systems through supervision and audits of Field Supervisors, Customer Service Coordinators and Technicians in the delivery of quality service to customers
Participates in and encourages all technicians training as required
Actively provides recommendations and solutions to customers
Approves all T&M quotes and Service Agreements for accuracy and consistency
Support sales staff in developing accurate and thorough estimates. Review estimates before sending to customers when requested
Supports best business practices for daily reconciliation, billing and customer value reporting and all other service procedures
Assists the Accounting department in collections as needed
Maintain vendor relationships that enhance and protect corporation's position, while working within both the company's policies and the current legal standards. This includes taking necessary precautions to avoid situations that could be construed as a conflict of interest or that could be deemed to be sufficient to unduly influence the employee's ability to make prudent decisions that are in the best interest of the corporation. If there are any questions concerning a specific situation, the employee's participation is to be approved in advance by the manager of this position
Recruits, hires, and retains all direct reports. Works with direct reports to create effective development plans and tracks training performance
Must be willing to travel
Qualification
Required
Technical school or equivalent work experience
5 years of HVAC/R Management experience
Ability to lead, manage, mentor and inspire others
Strong ability to negotiate, persuade and influence
Benefits
Medical
Dental
Vision
Company Paid Life Insurance and Short-Term Disability
Additional Life Insurance
Long Term Disability
Accident
Cancer
Hospital
401 K
Paid Time Off
Holiday pay
Referral Program