Services for the UnderServed · 21 hours ago
Assistant Program Director
Bronx, NY
Full-time
Onsite
Entry, Mid Level
$64K/yr - $65K/yr
1+ years expServices for the UnderServed is dedicated to enhancing the quality of life for individuals with intellectual and developmental disabilities. The Assistant Program Director – Day Habilitation is responsible for leading the development and implementation of person-centered plans and overseeing day habilitation services while ensuring compliance with regulatory standards.
Health CareHomeless ShelterNon ProfitResidentialSocial
Responsibilities
Lead the development and implementation of individualized person-centered plans (Staff Action Plans) that align with each person’s Life Plan, promoting valued outcomes and meaningful engagement
Oversee daily operations of the Day Habilitation program ensuring quality services are delivered, documented, and compliant with OPWDD and Medicaid requirements
Support and mentor Direct Support Professionals (DSPs) and staff through training, coaching, and role modeling to enhance skills, compliance, and person-centered practices
Serve as a key leader during high-demand periods, supporting the Program Director with program management, staff supervision, and emergency responsiveness
Promote continuous quality improvement and advocate for the rights, dignity, and independence of persons supported
Develop, monitor, and coordinate Staff Action Plans that reflect meaningful, person-centered outcomes
Advocate for persons supported during Life Plan meetings, ensuring their preferences and voices are represented
Participate in screening, admission, and discharge processes to ensure smooth transitions
Facilitate community integration and participation in activities that promote socialization, volunteerism, recreation, and personal growth
Provide leadership, mentoring, and coaching to DSPs and support staff
Conduct staff training on compliance, person-centered planning, Medicaid billing, and program policies
Lead and facilitate meetings with stakeholders and the person’s circle of support
Ensure adequate staffing and skill development in alignment with program needs and regulations
Assist and Support the management of program budgets and resource allocation responsibly
Respond to emergencies and provide 24-hour on-call support as needed
Ensure all program activities comply with OPWDD regulations, Medicaid billing requirements, and agency policies
Monitor accurate data collection, documentation, and timely submission of billing and reports
Participate in audits, quality assurance, and quality improvement initiatives
Maintain records, ensuring all documentation, signatures, and dates are accurate and complete
Implement SUS policies and uphold standards related to health, safety, and fire regulations
Continuously evaluate program performance and identify opportunities for enhancement
Promote a culture of feedback and collaboration among staff, persons supported, and stakeholders
Ensure adherence to CARF standards and best practices in day habilitation services
Strong communication skills to articulate vision and expectations effectively
Uphold integrity and professionalism, respecting diverse cultures and abilities
Demonstrate accountability through clear expectations, training, and performance feedback
Critical thinker with ability to evaluate and improve services collaboratively
Team-oriented approach fostering a supportive and positive work environment
Qualification
Required
Bachelor's degree in Human Services or related field required
Minimum 1 year experience working with individuals with Intellectual and Developmental Disabilities (IDD)
Minimum 1 year experience in the role of QIDP with individuals with intellectual and developmental disabilities
Demonstrated knowledge of day habilitation services, Supported Employment, OPWDD regulations, and Medicaid billing processes
Experience in staff supervision, person-centered planning, and program management preferred
Ability to escort persons supported in community settings and provide direct care when needed
Willingness to provide on-call support and respond to emergencies as required
Preferred
Certifications: SCIP-R, CPR & First Aid (training provided if needed)
Proficient in basic computer applications (MS Office, Teams, Windows)
Benefits
Health and wellness resources
Generous PTO
Professional development
Company
Services for the UnderServed
S:US provides residential and health services to people with disabilities, people in poverty, and people facing homelessness.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Douglas Walerstein
Chief Financial Officer
Gurveen Vohra, MPA
Human Resources Business Partner Executive - Support Services
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