Loop · 8 hours ago
Sr. IT Automation Engineer
Columbus, OH
Full-time
Hybrid
Mid, Senior Level
$88K/yr - $133K/yr
5+ years expLoop is a company focused on creating confidence in commerce by improving operations and customer experience. They are seeking a Sr. IT Automation Engineer to enhance their IT function, streamline workflows, and improve system reliability and user experience through automation and AI-enabled tools.
AdvertisingE-CommerceE-Commerce PlatformsInternetSoftware
Responsibilities
Identify and own a small number of high-leverage automation initiatives that drive outsized impact (vs. spreading effort across low-value tasks) for the function
Design, build, and maintain reusable automation workflows across IT systems using APIs, webhooks, and event-driven patterns
Maximize native capabilities in third-party tools (e.g., Rippling, Google Workspace, Slack, Salesforce, Jira, GitHub/GitLab, etc) to automate repetitive access tasks
Build scalable automation patterns for onboarding, offboarding, access changes, device lifecycle workflows, approvals, and internal requests
Establish self-serve patterns that allow internal teams (Engineering + business users) to safely initiate workflows with clear guardrails and documentation
Layer AI copilots and intelligent tooling on top of existing infrastructure to reduce support load and empower non-engineers, while maintaining security, compliance, and maintainability
Support and help own Loop’s SOC 2 compliance posture by partnering with Security and Leadership to streamline evidence collection and access-related controls (e.g., access requests, approvals, reviews, and audits), ensuring IT systems remain audit-ready year-round
Own key integrations and workflows across identity, device management, HRIS, SaaS provisioning, and internal service desk systems
Track and communicate automation impact using practical metrics (e.g., time saved, fewer manual touchpoints, cycle time reduction, error reduction, and fewer escalations)
Contribute to operational maturity through strong documentation, runbooks, playbooks, and enablement sessions that increase adoption and reduce reliance on tribal knowledge
Qualification
Required
5+ years in IT, automation, systems engineering, internal tooling, or related technical roles with a strong focus on reducing manual effort and improving scalability
Proven experience building automation that interacts with real systems (APIs, webhooks, SCIM/SSO, event-driven workflows), not just one-off scripts
Strong understanding of identity and access management fundamentals (SSO/SAML, SCIM, least privilege, role-based access patterns)
Demonstrated ability to design reusable automation patterns and infrastructure-as-code approaches that scale across tools and teams
Confidently engages directly with stakeholders to surface pain points, define success metrics, and deliver high-impact solutions aligned to business priorities
Experience operating in environments where security, compliance, and audit readiness are critical, and partnering cross-functionally to meet those needs
Strong prioritization instincts and ability to balance urgency, risk, effort, and business value to drive outcomes
Proven ability to operate independently in ambiguity, build cross-functional trust, and drive progress without constant direction
Deep care for reliability, clarity, and long-term maintainability: documentation, guardrails, observability, and ownership are part of 'done.'
Familiarity with tools or systems that can act on behalf of users (workflow engines, assistants, orchestration platforms, or API-driven automation)
Benefits
Medical, dental, and vision insurance
Flexible PTO
Company holidays
Sick & safe leave
Parental leave
401k
Monthly wellness benefit
Home workstation benefit
Phone/internet benefit
Equity
Company
Loop
Loop is a return portal that automated all the returns and refunds of products.
201-500 employees
H1B Sponsorship
Loop has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
$125.45MKey Investors
CRVFirstMark
2023-10-04Series B
2023-01-12Series B· $50M
2021-07-21Series B· $65M
Leadership Team
Jonathan Poma
Chief Executive Officer
Recent News
2026-02-04
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Daily Pakistan English News
2026-01-11
Company data provided by crunchbase