Parkland Health · 16 hours ago
Senior Vice President, Ambulatory Clinic Operations
Dallas, TX
Full-time
Onsite
Director/Executive
7+ years expParkland Health is seeking a Senior Vice President for Ambulatory Clinic Operations to provide executive leadership and administrative direction for their ambulatory clinics. The role is accountable for achieving financial, operational, and service delivery objectives while ensuring compliance with regulatory standards and improving patient care delivery.
CommunitiesHealth CareHospitalMedicalNon ProfitWellness
Responsibilities
Provide executive leadership and direction for area of responsibility delegating activities as required for safe, efficient and effective operations
Hold leaders accountable for operational outcomes consistent with established goals
Promotes an environment of collaboration between medical staff and care teams ensuring the patient care needs are being met
Ensure implementation of policies, procedures, and standards that direct operations and creates operational efficiency
Provides leadership oversight for facility improvement initiatives within assigned areas, including construction or renovation projects and the purchasing of new equipment
Lead multi-disciplinary teams to develop and operationalize new services and programs
Collaborate with medical staff, hospital and other service providers to continually improve care delivery and the patient experience
Ensures compliance with regulatory agencies or accrediting bodies
Provides direction in emergency or crisis situations
Participates in short and long-term strategic planning
Works with strategic alliances and partnerships to collaboratively execute business strategies
Articulate strategic plan and tactics to leaders within area of responsibility to create alignment and establish priorities
Adapt operations to emerging market demands
Ensure the integration of quality and performance improvement into operations
Establishes performance measures and ensures that a continuous improvement approach is used to measure actual performance against established standards
Ensure areas of responsibility are performing within standards for quality
Identifies and implement interventions necessary to improve performance
Assures compliance with applicable regulations and standards of accreditation
Develop processes to maintain compliance with regulatory agencies and accrediting bodies. Ensures operations are carried out in compliance with these regulations
Works collaboratively with others to validate and sustain compliance with regulatory and accreditation standards
Conducts routine compliance audits identifying gaps and implementing remediation plans as necessary
Promptly investigate and respond to matters of concern or alleged violations taking corrective action as necessary
Provides timely and accurate responses to requests for information from regulatory agencies and accrediting bodies
Operationally responsible for the financial performance including operating and capital budgeting for assigned area of responsibility
Optimizes the utilization and availability of resources
Provides input to staffing and resource planning within areas of responsibility ensuring staffing levels are within established targets
Measures actual budgetary performance against standards and ensures variances are within established targets. Implement written action plans to address variances adjusting strategies as necessary to meet budgetary targets
Promote activities to achieve operational efficiency
Recruit and retain diverse talent with a variety of backgrounds, skills, experiences, and viewpoints that reflect the communities we serve
Promote and support a culturally welcoming, inclusive, collaborative, and highly engaged work environment where everyone feels empowered to bring their full, authentic selves to work
Accountable for orientation, ongoing education and training, and competency verification for all employees
Ensure Human Resource metrics (i.e., retention, vacancy, engagement) meet established targets. Utilize workforce metrics to monitor, identify, and respond to workforce trends
Timely completion of employee performance appraisals
Conduct regular meetings, inform team of changes in policy or procedure, and provide information regarding overall strategy and direction of the health plan
Mentor, coach, and support direct reports with building teamwork, professional development, and education to achieve optimal performance and develop talent
Ensure employee engagement survey participation rates and results meet established targets
Mandatory requirements are completed timely by employees
Required licensure, certification, and/or registry are current and in good standing for all employees
Employee performance is monitored and managed. Consult with the Office of Talent Management as appropriate regarding employee performance concerns and disciplinary action
Acts with the highest integrity and ethical standards while adhering to Parkland's Mission, Vision, and Values
Adheres to organizational policies, procedures, and guidelines
Completes assigned training, self-appraisal, and annual health requirements timely
Recognizes and communicate ethical and legal concerns through the established channels of communication
Demonstrates accountability and responsibility by independently completing work, including projects and assignments on time, and providing timely responses to requests for information
Maintains confidentiality at all times
Performs other work as requested that is reasonably related to the employee's position, qualifications, and competencies
Qualification
Required
Master's degree in business administration, healthcare administration, public health or related discipline required
Seven (7) years of senior-level healthcare management experience as an operations or administrative leader in an acute care facility, ambulatory clinic setting, or integrated delivery system
Proven experience in leading and overseeing large, complex, multi-disciplinary ambulatory operations focused on improving efficiency, increasing revenue and reducing costs
Demonstrated operations leadership in examining and reengineering operations and implementing new strategies
Excellent verbal and written communication skills including the ability to communicate effectively and professionally across disciplines and with a variety of constituents as well as the ability to articulate complex information in understandable terms
Skills to motivate, influence and coach a diverse workforce to accomplish the goals and objectives of the organization
Strong interpersonal and conflict resolution skills with the ability to establish and maintain effective working relationships with diverse groups across and beyond the organization
Strategic thinking and long-range planning skills with the ability to lead major organizational initiatives, accomplish results, and achieve measurable outcomes or goals
Demonstrated ability to gain support when developing, implementing, and promoting projects, ventures, and programs in a shared leadership environment
Ability to work in challenging situations involving competing interests, and high level-interdisciplinary groups
Excellent time management and organizational skills with the ability to manage multiple demands and respond to rapidly changing priorities
Strong analytical and problem-solving skills along with the ability resolve high level, complex situations
Ability to articulate a working knowledge of the major financial, regulatory, compliance, ethical, and legal issues affecting the healthcare industry
Sound business acumen
Proficient Microsoft Office and computer skills
Company
Parkland Health
Parkland Health first opened its doors in 1894 and is now one of the largest public hospital systems in the country.
10001+ employees
H1B Sponsorship
Parkland Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2022 (2)
Funding
Current Stage
Late StageLeadership Team
Frederick Cerise
President and Chief Executive Officer
Richard Humphrey
Executive Vice President and Chief Financial Officer
Recent News
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