Shalom House, Inc. · 2 hours ago
Assistant Program Manager
Saco, ME
Full-time
Onsite
Entry, Mid Level
$29.35/hr - $29.35/hr
2+ years expShalom House is seeking a compassionate, organized, and team-oriented Assistant Program Manager to support the daily operations of one of their residential programs. In this role, you will help lead a dedicated team that provides essential support to adults living with severe mental illness, ensuring safe and empowering environments.
AdultHealth CareMedicalMental HealthNon Profit
Responsibilities
Develop, monitor, and revise treatment plans for residents
Lead one-on-one and small group activities to promote daily living skills and coping strategies
Assist residents in identifying and achieving their goals
Serve as an advocate for residents while maintaining strict confidentiality
Administer and document medications in accordance with agency policies
Provide transportation for residents to community appointments as needed
Support residents in building on their strengths and fostering personal growth
Promote a respectful, inclusive, and supportive environment that encourages healthy socialization
Provide crisis intervention and coordinate additional services when appropriate
Communicate effectively with residents, staff, and external providers regarding clinical status and treatment needs
Ensure resident files are organized, accurate, and compliant with state and federal regulations
Complete chart reviews and maintain quality assurance standards as assigned
Work closely with community services and external providers to coordinate resident care
Maintain strong professional relationships with families, guardians, and key stakeholders
Participate actively in team meetings to support a collaborative program environment
Complete timely, accurate, and thorough progress notes and clinical documentation
Ensure all MaineCare documentation is current and compliant
Attend and contribute to staff meetings
Provide leadership and support to direct care staff in the absence of the Program Manager
Supervise staff as assigned and ensure smooth daily operations
Assist with staff scheduling and provide coverage as needed
Participate in safety meetings and special projects as assigned
Manage program petty cash responsibly and in accordance with policy
Qualification
Required
Experience in direct mental health service provision, including one-on-one interviewing, supportive counseling, group work, and community outreach
Bachelor's degree in social work or a related field, with a minimum of 2–3 years of relevant residential mental health experience
Completion of Mental Health Technician I coursework within one year of employment and eligibility for immediate provisional certification
Strong organizational skills and attention to detail
Proven ability to maintain confidentiality and exercise sound judgment
Excellent communication skills and the ability to work effectively with diverse populations and professionals
Demonstrated leadership, initiative, and ability to adapt to changing needs
Ability to manage multiple priorities and meet deadlines
Must hold and maintain a valid MHRT-I certification
Benefits
401(k) with employer match (after one year)
Health insurance
Dental insurance
Vision insurance
Flexible Spending Account
Short-Term & Long-Term Disability
Life insurance
Paid time off
Company
Shalom House, Inc.
Shalom House helps hundreds of people with serious mental illness each year by providing affordable housing where people can escape the stress of homelessness, hunger, and isolation.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase