SchoolsFirst Federal Credit Union · 6 days ago
Fraud Investigation Representative II
Tustin, CA
Full-time
Onsite
Entry Level
$24.20/hr - $35.09/hr
1+ years expSchoolsFirst Federal Credit Union is dedicated to building a diverse and inclusive team, and they are seeking a Fraud Investigation Representative II. This role involves assisting in fraud investigations, maintaining confidentiality, and ensuring compliance with legal and regulatory requirements in the financial services industry.
Finance
No H1B
Responsibilities
Responsible for the Member Service experience as it relates to all fraud processes
Assists in investigating external fraud, crimes and criminal acts against the Credit Union or its Members. This includes all aspects of a fraud investigation including, interviews, criminal report filing, loss recovery and recommendations for charge-off, legal action or completion of bond claims
Maintains confidentiality of information as well as controls and protects sensitive information and materials
Thorough understanding of the department's controls and responsible for recommending additional controls to safeguard the Members and Credit Union assets
Advanced level of experience dealing effectively and courteously with internal/external Members with suspicious account activity. Also responsible for conducting interviews both internally and externally with Members and Law enforcement agencies resulting from suspicious or fraudulent activity
Understands the legal and regulatory requirements relative to the financial services industry and credit unions
Organize, prioritize and complete multiple tasks in a high production fast paced setting, navigating through multiple computer systems
All team members must comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions
Performs other related duties as assigned or requested
Performs other duties as assigned
Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions
Qualification
Required
High School Diploma or GED required
1-3 years of previous related experience required
Company
SchoolsFirst Federal Credit Union
Since our founding in 1934, we have been singularly focused on one thing: providing world-class personal service and financial security to our Members.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Terry Agius
CEO
Dana Schuller
Chief Administrative Officer
Recent News
Cal State Long Beach
2023-12-22
2022-08-19
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