White & Case LLP · 14 hours ago
Manager - Innovation & AI
New York, United States
Full-time
Onsite
Mid, Senior Level
$164K/yr - $246K/yrWhite & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide. The Manager of Innovation & AI serves as a strategic catalyst within the firm’s Innovation & AI team, responsible for evaluating, implementing, and accelerating the adoption of cutting-edge technology and AI solutions to drive transformative initiatives across practice groups and offices.
Law Practice
Responsibilities
Act as a trusted innovation adviser to clients, supporting strategic conversations on AI, legal technology, and new delivery models in line with the Firm’s Client Innovation Strategy
Represent the Firm externally through conferences, roundtables, publications, and social channels, building its reputation as a market-leading innovator
Produce high-impact client- and firm-facing materials (presentations, reports, playbooks, demos) that translate emerging technology into practical legal value
Build deep relationships with regional and global practice groups, acting as a strategic partner for their innovation priorities
Shape, qualify, and structure innovation opportunities using the Firm’s frameworks to ensure alignment with firmwide strategy, client needs, and commercial goals
Capture and prioritise practice requirements, feeding a coherent, evidence-based pipeline into the wider Practice Solutions teams
Advise lawyers, legal operations teams, and clients on the optimal use of technology and AI across matters, including contract automation, document review, transaction management, and knowledge workflows
Translate legal use cases into solution designs, working with product, engineering, and vendors to ensure fit for purpose and scalability
Oversee end-to-end delivery of innovation initiatives and client programmes, ensuring quality, timelines, and stakeholder satisfaction
Lead or support the evaluation, selection, implementation, and rollout of new technologies, with a strong focus on AI platforms and data-driven tools
Coordinate across IT, Information Security, Procurement, Knowledge, and Risk to ensure solutions are secure, compliant, and commercially viable
Drive adoption by embedding tools into real matters, training teams, and identifying high-value use cases
Take accountability for the performance of live lawyer- and client-facing innovation programmes, including delivery, resourcing, and continuous improvement
Track usage, outcomes, and client feedback to refine solutions and demonstrate value
Manage dependencies and risks across multiple concurrent initiatives
Support business cases and ROI tracking for innovation investments
Ensure initiatives contribute to revenue growth, margin improvement, client retention, or strategic differentiation
Maintain visibility over the innovation pipeline, recommending where to invest, pause, or stop
Ensure all innovation activity complies with firm policies on data protection, confidentiality, AI governance, and client obligations
Apply consistent triage, approval, and escalation processes for new ideas and client requests
Document learnings, playbooks, and standards to enable repeatable delivery at scale
Work across offices and regions, including international travel where required, to support clients, practices, and strategic initiatives
Qualification
Required
Bachelor's degree in Law, Computer Science, Business, or a related discipline; postgraduate or professional qualifications in technology, data, or innovation are a plus
Experience in legal innovation, management consulting, legaltech, or technology-enabled professional services, ideally within a global law firm, Big Four or MBB, or comparable advisory environment
Demonstrated experience delivering client-facing programmes or advisory engagements involving technology, change, or new service models
Strong understanding of AI and data-driven technologies, particularly Generative AI and their application to legal and professional-services workflows
Client advisory & stakeholder management – ability to operate credibly with partners, lawyers, clients, and senior business services leaders as a trusted adviser
Solution design & delivery – able to translate legal and business problems into technology-enabled solutions, and to manage those solutions through design, build, rollout, and adoption
Change & adoption leadership – proven capability to drive behavioural change, embed new tools into day-to-day work, and sustain adoption at scale
Commercial & strategic thinking – comfortable developing business cases, tracking value, and aligning innovation initiatives to revenue, margin, and client outcomes
Project & programme management – able to run multiple complex initiatives concurrently, managing scope, risk, dependencies, and delivery
Technology & Vendor Capability – experience working with enterprise software, AI platforms, and legaltech vendors, including selection, contracting, implementation, and ongoing relationship management; ability to test, evaluate, and provide structured feedback on new technologies in real legal-matter contexts
Excellent written and verbal communication skills, with the ability to translate technical concepts into practical, lawyer- and client-relevant insights
Comfortable producing high-quality client and leadership-level materials, including presentations, reports, and thought leadership
Understanding of data protection, confidentiality, and ethical considerations relating to AI and legal technology in a regulated professional-services environment
Ability to operate within governance frameworks while still driving pace, experimentation, and innovation
Strong analytical and conceptual capability, with the ability to understand complex legal, commercial, and technological problems and frame them into clear, actionable solutions
Commercially minded, with a clear understanding of how professional services firms create value, generate revenue, and protect margin
Strategic perspective, able to balance short-term client delivery with long-term platform, capability, and firmwide priorities
Exceptional communication and influencing skills, including the ability to engage credibly with partners, clients, senior business services leaders, and technology teams
Strong negotiation and stakeholder-management capability, able to align diverse interests and drive decisions in ambiguous environments
Excellent programme and time management, able to run multiple complex initiatives simultaneously while meeting deadlines and maintaining quality
Sound professional judgment, including when to escalate, when to say no, and how to manage risk in a client-facing environment
High level of personal ownership and initiative, with the confidence to operate autonomously and take accountability for outcomes
Collaborative mindset, able to work across practices, regions, and functions to deliver shared objectives
Client-centric orientation, with experience or aptitude for managing client relationships and delivering high-quality advisory and delivery outcomes
Creative and solution-oriented, able to challenge the status quo while remaining pragmatic and execution-focused
Strong attention to detail and execution discipline, ensuring that innovative ideas translate into reliable, repeatable delivery
Resilient under pressure, able to perform in high-stakes, time-critical, and fast-moving environments
Experience in a professional services or regulated environment, ideally in or alongside a global law firm
Comfort working with senior stakeholders, including partners and executives, with minimal supervision
Fluent in English; international experience or a global working mindset is an advantage
Benefits
Medical, dental, and vision insurance
Life and disability coverage
401(k) retirement savings
Vacation time
Leave programs (including parental leave)
Performance bonus eligible
Company
White & Case LLP
White & Case is a global law firm with longstanding offices in the markets that matter today.
Founded in 1901
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Steve Wrede
Chief Financial Officer
Greg Dolan
Chief Operating Officer
Recent News
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2025-10-07
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2025-10-07
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2025-10-07
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