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Client Success & Business Development Specialist jobs in United States
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Envoy Global · 8 hours ago

Client Success & Business Development Specialist

Envoy Global is a proven innovator in the global immigration space. They are seeking a proactive, client-centric professional to serve as the primary relationship manager for Client Sponsor Accounts and Foreign Nationals while driving business development efforts.
ComputerHuman ResourcesInformation ServicesLegalSaaSSoftware

Responsibilities

Manage the key accounts for proactive engagement and retention through the program
Deepen relationships to proactively engage with Sponsors while anticipating program start date
Keep sponsors up to date on program benefits, timelines, responsibilities and prepare them for next steps to ensure smooth onboarding
Keep Envoy and Client teams updated of any changes with the named account and work to resolve any challenges that could impact success
Flag risks early and coordinate remediation
Manage the status of each sponsor, including assisting with the requests, documents, and /or communication sent out by both Envoy and affiliated firm CIP PC to avoid multiple outreaches to the sponsor
Partner with Envoy Operations, CIP Attorneys, and our client’s solutions to ensure smooth employer client experience
Follow-up with sponsors to take required action, as needed
Partner with client operations teams to ensure successful onboarding and ensure a positive EB3 client experience for foreign nationals within the client program
As needed, work with teams to educate and inform Foreign Nationals in selected programs on any questions or next steps
Work as a liaison and Subject Matter Expert (SME) with Envoy Cross Sell team and Business Development team to identify and qualify prospects for client immigration services
Lead discovery sessions to understand client priorities, eligibility considerations, and timeline sensitivities; scope solutions and set expectations with the sales team and client teams
Deliver product / service overviews, collateral, and ROI narratives; coordinate demos and walkthroughs with prospective clients

Qualification

Account managementBusiness developmentConsultative sellingImmigration processes knowledgeStakeholder managementSolutions-oriented mindsetResilience under pressureCommunication skillsRelationship-buildingAttention to detail

Required

3–5+ years in account management, client success, or business development, HR/Talent, staffing, or professional services
Proven success managing accounts for long-term success
Experience managing complex caseloads
Consultative selling capabilities, including presentation skills and value selling
Exceptional communication, stakeholder management, and relationship-building
High attention to detail; solutions-oriented mindset; resilience under time-sensitive conditions
Bachelor's degree in Business, Communications, HR, or related field—or equivalent experience is required

Preferred

Legal background and/or knowledge of immigration processes strongly preferred

Company

Envoy Global

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Envoy Global provides computer software and SaaS.

Funding

Current Stage
Late Stage
Total Funding
$48.1M
Key Investors
Palladium Equity PartnersCatalyst InvestorsGeneral Catalyst
2021-09-21Private Equity
2017-09-03Series C· $21M
2016-11-15Series Unknown· $5M

Leadership Team

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Jason Brennan
Chief Executive Officer
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Kimberly Simonton
Chief Financial Officer
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Company data provided by crunchbase