Pella Windows & Doors of the Carolinas and Southwest Virginia · 8 hours ago
Service Tech
Bluffton, SC
Full-time
Onsite
Entry Level
1+ years expPella Windows and Doors of the Carolinas and Southwest Virginia is looking for a Field Service Technician to join their team in the Hilton Head, South Carolina area. This role is responsible for servicing Pella products in homes and providing exceptional customer experiences, requiring a positive attitude and a willingness to learn.
Building Materials
Responsibilities
Responsible for repairs and adjustments which may include such tasks as replacing glass or installing items such as window shades, blinds, muntin’s and roll screens
Also responsible for the preparation of field reports on product problems, collection of COD receipts and maintenance of service order and billing paperwork
Awareness of service-related issues and the administration is a critical backbone to the support function of this position
Responsible for preparation and clean up of work area with careful attention to courtesy toward the homeowner's belongings and surroundings
Additional duties as specified by management
Ensuring quality customer service
Responsible for driving a company vehicle
Qualification
Required
Knowledge of residential construction
Prior Windows and Doors experience
Ability to use hand tools
Must be able to work from ladders and scaffolding
Candidates must be neat in appearance, a good listener, and good communication skill for direct customer contact
A valid driver's license and clean driving record is required
1-2 years of related education/ experience, particularly in the area of building materials or construction
High School graduate required
Preferred
Computer experience preferred
Benefits
Competitive Compensation
401K/ 401K matching- 50% up to 6% after 1 year of employment
Profit Sharing
Insurance (Medical, Dental, and Vision)- First of the month after 30 days of employment
10 Paid Holidays
Vacation/ PTO
Life Insurance
Tuition Reimbursement
Company vehicle provided.
Tools provided.
Company
Pella Windows & Doors of the Carolinas and Southwest Virginia
Since 1947, Pella Windows & Doors of North Carolina and Southwest Virginia has been a trusted partner for homeowners, General Contractors, remodelers and architects.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase