AnswerNet · 13 hours ago
Sr Database Administrator- Remote
United States
Full-time
Remote
Mid, Senior Level
5+ years expAnswerNet is a leading provider of customer engagement and contact center solutions across the United States and Canada. The Senior Database Administrator is responsible for the day-to-day management, maintenance, and reliability of production and non-production database environments, ensuring maximum performance, stability, and security across diverse database technologies primarily hosted on AWS and Azure.
Telecommunications
Responsibilities
Design, implement, and manage robust High Availability (HA) and Disaster Recovery (DR) solutions (e.g., Replication, Always On Failover Clusters, Log Shipping) to ensure minimal downtime and data loss
Proactively monitor database performance, identify bottlenecks, and execute expert-level query, index, and server-level tuning to optimize application responsiveness and resource utilization
Implement and maintain comprehensive monitoring and alerting systems to proactively detect and resolve performance degradation, capacity issues, and system failures
Plan, test, and execute regular database patching, version upgrades, and maintenance tasks (backups, integrity checks) during scheduled maintenance windows
Serve as a subject matter expert for SQL Server and MySQL database environments, with familiarity in managing MongoDB clusters
Manage, deploy, and administer databases on cloud platforms, specifically utilizing services within AWS (e.g., RDS, EC2-hosted instances) and Azure (e.g., Azure SQL Database, VMs)
Implement and enforce security best practices, including user access management, encryption, auditing, and compliance with industry standards
Manage database storage needs, plan for capacity scaling, and optimize resource allocation in the cloud to control costs
Partner closely with Software Engineering, DevOps, Infrastructure, and Security teams to provide database design input, troubleshoot application-related database issues, and integrate security policies
Develop and maintain scripts (PowerShell, Python, or Shell) to automate routine operational tasks, reporting, and deployment processes
Work with Infrastructure-as-Code (IaC) tools (e.g., Terraform, Ansible) to deploy and configure database infrastructure in an automated, repeatable manner
Qualification
Required
5+ years of hands-on experience as an Operational or Production DBA
Deep knowledge of SQL Server and MySQL architecture, internals, and advanced features (HA/DR, replication, security)
Proven experience administering databases hosted on either AWS or Azure (experience with both is highly preferred)
Demonstrated commitment to participating in a 24/7 on-call rotation and responding to critical incidents outside of regular business hours
Expert proficiency in T-SQL and/or PL/SQL and strong scripting capabilities (PowerShell, Python, or Bash)
Excellent problem-solving, analytical, and communication skills to clearly articulate technical issues to both technical and non-technical stakeholders
Preferred
Experience managing databases via Infrastructure-as-Code (IaC) tools like Terraform or Ansible
Familiarity with NoSQL databases, specifically operational experience with MongoDB
Relevant industry certifications (e.g., AWS Certified Database – Specialty, Microsoft Certified: Azure Database Administrator Associate)
Experience in optimizing database deployments for microservices architectures
Work with Infrastructure-as-Code (IaC) tools (e.g., Terraform, Ansible) to deploy and configure database infrastructure in an automated, repeatable manner
Benefits
Benefits available after 60 Days for full time employees
Company
AnswerNet
AnswerNet is a telecommunications company specializing in call center services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
G
Gary Pudles
President & CEO
Recent News
PR Newswire
2022-05-03
Company data provided by crunchbase