Bristol Farms · 8 hours ago
Housewares - Manager
Los Angeles, CA
Full-time
Onsite
New Grad, Entry, Mid Level
$22/hr - $25/hr
0+ years expBristol Farms is a grocery store that focuses on high-quality, locally sourced food and creating a community of food enthusiasts. The Housewares Manager is responsible for the overall operation of the Housewares Department, including staff development, merchandising, and ensuring exceptional customer service.
Food and BeverageFood ProcessingLifestyleLocalRetail
Responsibilities
Leads by example; models correct behavior and adherence to company policies and procedures
Required to perform all duties of the Housewares Clerk
Must be knowledgeable of merchandise sold in the Housewares Department to educate customers & staff on functions/use of merchandise
Responsible for ordering, receiving, and merchandising. Responsible for all items from the time the product is delivered to the back door until it is purchased by our customers
Orders merchandise or prepares requisitions to replenish merchandise on hand
Receives merchandise and verifies against purchase order. Reports/documents damaged & shorted merchandise following company procedures
Prices merchandise according to handheld scanner and verifies price against purchase order. Reports/documents price discrepancies and 'not on file' items
Processes purchase order for implementation at required deadline
Ability to merchandise 'bold displays.'
Displays and arranges merchandise on shelves, counters, or tables to promote sales
Changes and/or moves displays to keep merchandise fresh and appealing to the customer
Cleans merchandise, shelves, counters, and tables
Obtains merchandise requested by customers or receives merchandise selected by customers
Operates a cash register following established policies and procedures
Responsible for the accurate recording of customer transactions, including the acceptance of payment in accordance with Bristol Farms/Lazy Acres Market’s cash register procedures
Responsible for accurate balancing of cash register
Maintenance of inventory control especially for theft, shrinkage, and storage
Assures low shrink and waste through proper ordering and inventory control
Responsible for inventory control, preparing for inventory, and inventory results
Takes customers orders for gift baskets or any other special order in the Housewares Department
Creates custom gift baskets following customer’s specifications
Required to make bows for Gift Baskets by hand
Obtains all items required to create gift basket; transfers merchandise used from other departments; completes appropriate paperwork
Ensures custom Gift Basket is accurately priced in accordance to Bristol Farms/Lazy Acres Market specified guidelines
Responsible for all schedule writing done fairly and objectively to drive the needs of the business
Responsible for controlling labor results, including overtime under the supervision of the Store Director
Supervises Housewares’ employees in; but not limited to, sales work, displays, gift basket assembly, receiving, price integrity, taking inventory
Ensures compliance of Employees with established security, sales, and record keeping procedures
Under the supervision of the Manager of Merchandising adheres to department budget and coordinates sales promotions
Responsible for implementing and maintaining all marketing programs
Trains all Housewares employees in suggestive selling techniques, merchandising techniques, & customer service skills on an on-going basis
Responsible for using the tools provided by management to ensure the success of the department
Responsible for communication with the Store Director and Manager of Merchandising on all department related issues
Follows safety work standards and reports any safety hazards to Store Director
Conducts accident investigations and completes paperwork within accordance to Cal Osha SAB-198
Serves customers with a smile and willing attitude. Assures high sales through establishing relationships with customers to ensure repeat business
Handles customer complaints in such a manner to assure customer satisfaction
Availability requirements include; but not limited to days, evenings, weekends, holidays & occasional overnight
Follows & enforces polices and procedures set forth in the employee handbook at all times
At all times, meets and exceeds Bristol Farms/Lazy Acres Market’s standards in design, presentation, customer service, quality, cleanliness, and leadership
Qualification
Required
High school diploma or general education degree (GED); or six months to one-year related experience and/or training; or equivalent combination of education and experience
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers, or employees of Bristol Farms
Knowledge of English - must have the ability to speak, read and understand English
Ability to calculate figures and amounts such as discounts, interest, and percentages
Ability to add, subtract, divide, and multiply using whole numbers, common fractions, and decimals
Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
Ability to resolve conflicts in such a manner to create a win-win situation
Ability to analyze a variety of situations, think through to a solution and implement the solution
Regularly required to stand for long periods of time; walk; frequent use of hands to finger; handle, or feel objects, tools, or controls; talk or hear; and taste or smell
Frequently required to reach with hands and arms
Occasionally required to climb or balance and stoop, kneel, crouch, or crawl
Frequently lift and/or move up to 25 pounds, occasionally lift and/or move up to 75 pounds
Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Benefits
Medical
Dental
Vision
401K
Numerous scholarship opportunities available to full & part time team members
20% discount at all Bristol Farms and Lazy Acres locations
$60 credit to Shoes for Crews every 6 months of employment
Company
Bristol Farms
Bristol Farms has collected a long string of accolades since our first store opened in 1982 in Rolling Hills, CA. It is a sub-organization of Supervalu.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2004-09-22Acquired
Leadership Team
Adam Caldecott
Chief Executive Officer
Kevin Davis
President, Chairman & CEO
Recent News
Orange County Register
2024-04-07
Orange County Business Journal
2024-04-07
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