Gemini Legal · 16 hours ago
Request Processing Specialist
Rocklin,CA,US
Full-time
Hybrid
Entry Level
$19.23/hr - $25.96/hr
1+ years expGemini Legal is a dynamic, industry-leading, technology-based company headquartered in Rocklin, California, providing support services to California attorneys. The Request Processing Specialist will research and validate components necessary to generate subpoenas and authorizations for requested records, utilizing various computer systems and ensuring accuracy in processing.
Legal
Responsibilities
Develop and demonstrate a full understanding of how to process various subpoena types related to the workers’ compensation industry
Order types include, but are not limited to, workers’ compensation, Independent Medical Review (IMR), Subsequent Injury Fund (SIF), Serve and Close and Copy Only
Follow established process guidelines to ensure accuracy and completeness of prepared subpoena
Perform order verification through EAMS, Google searches, proprietary case management software, previous orders, etc
Complete processing of a minimum of 38 locations per day
Have a rework percentage of less than 5%
Process amendments from queue in proprietary company database systems within 48 hours of entry
Re-verify order verification
Open and close issues in proprietary company database systems as necessary
Cancel location order based on established process guidelines
May provide general administrative support for the department, including tasks such as processing returned mail and maintaining accurate records
Demonstrate discipline to follow all active processes to ensure standardization
Demonstrate accuracy and consistency within work tasks
Meet departmental quality and quantity metrics
Adhere to all company policies and procedures, including, but not limited to, attendance, dress code and professionalism
Other duties as assigned
Qualification
Required
High School Diploma or equivalent required
1+ year previous data entry or call center experience preferred
Typing skills 45+ WPM
Advanced time management and organizational skills
Strong verbal and written communication skills, including proof-reading, syntax, and grammar
Self-motivated, coachable and receptive to feedback
Ability to follow direction and process guidelines
Basic computer skills, including internet usage and data entry
Ability to work both independently and as part of a team
Demonstrates time management skills
Keen attention to detail
High ethical standards
Ability to organize, prioritize and perform tasks with limited supervision
Proficient using a computer, business phone, office software, video conferencing, and other computer programs including Google Workplace (Docs, Sheets, Calendar, Gmail, etc.)
Experience working in an office setting
Experience working within a team environment
Ability to perform work safely
Must pass pre-employment screening
Benefits
Comprehensive health coverage including medical, dental, and vision
Generous time-off to support work-life balance including PTO, volunteer time, sick time, and paid holidays
401(k) plan with company match to support your financial future
Company culture rooted in shared values and community
Education tuition reimbursement program
Employee Assistance Program (EAP) and legal assistance benefit
Company-paid annual donation to a non-profit or charity of your choice
Employee recognition program with gifts and awards
Company
Gemini Legal
Gemini Legal is providing legal document procurement for California attorneys representing injured workers.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dan Mora
Founder/CEO
Jeff Pierce
Learning & Development Business Partner
Recent News
2025-04-07
Company data provided by crunchbase