DoorDash · 13 hours ago
Merchant Experience Operations New Verticals Project Associate CPG Ads
United States
Full-time
Remote
Mid Level
3+ years expDoorDash is a technology and logistics company focused on empowering local economies. The Project Associate within the Merchant Experience Operations team will deliver operational excellence and efficiency across merchant and CPG brand catalog operations, ensuring high-quality execution and continuous improvement.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Own end-to-end intake, triage, and resolution of CPG catalog requests, partnering with Sales on priority or complex issues and using insights to drive automation
Provide clear communication on timelines, status, and resolution to external CPG advertisers
Identify recurring issues and streamline workflows to improve speed, quality, and scalability
Partner cross-functionally with Ads, Catalog, Product, Analytics, Strategy, and S&O to unlock advertising opportunities, expand catalog coverage, and improve tooling and processes
Lead and develop future leaders, driving operational performance, accuracy, accountability, and talent growth
Work with your direct leader to translate strategic priorities into clear, executable workstreams aligned to business goals across multiple concurrent initiatives
Leverage data and dashboards (MODE, SQL, Snowflake, GSheets) to assess trends, identify root causes, and inform operational and team-level decision-making
Integrate AI and automation into daily workflows by piloting and scaling solutions that increase efficiency and elevate team capability
Drive KPI ownership through strong tracking, validation, and visibility mechanisms
Build a high-performing team culture centered on learning, inclusion, and operational excellence
Qualification
Required
3–4 years of experience leading catalog operations or consulting, with a strong track record of building high-quality, detail-oriented processes in fast-moving environments
Highly analytical, with intermediate to advanced Excel and/or SQL skills, and use data to drive structured problem-solving and sound decisions
Strategic thinker who can zoom in and out—diving deep into details while also shaping clear, long-term plans that align to business goals
Clear and effective communication across all levels, translating complex operational data into actionable insights and aligned execution
Act with urgency and ownership, thriving in ambiguity and bringing a strong bias for action in an evolving business
Excel at navigating cross-functional, matrixed teams—connecting stakeholders, asking the right questions, and driving outcomes
Disciplined project management skills, maintaining visibility, momentum, and clarity across multiple initiatives
Excited to integrate and scale AI and automation to improve accuracy, speed, and team effectiveness
Benefits
Premium healthcare
Wellness expense reimbursement
Paid parental leave
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
The Motley Fool
2026-02-06
2026-02-05
2026-02-05
Company data provided by crunchbase