Metropolitan Transportation Authority · 14 hours ago
Command Center Scheduling, Emerging Talent Intern (Summer)
Long Island City, NY
Internship
Onsite
Intern
$19/hr - $19/hrMetropolitan Transportation Authority is a public transportation agency in New York City, and they are seeking an Emerging Talent Intern for the Command Center Scheduling team. The intern will assist in analyzing service levels, creating schedules, and supporting operations for the Access-A-Ride service, ensuring compliance with ADA standards and improving service quality for individuals with disabilities.
Transportation/Trucking/Railroad
No H1B
Responsibilities
Assist in analyzing and updating the carrier matrix to improve service coverage
Provide assistance in creating grids to support road closures for events
Document and track daily activities and modifications to support monthly summary reports
Create Floater routes to accommodate and support special events and delays in service
Assist in the coordination of special event assignments to ensure smooth operations
Assist with research and investigation of customer complaints and service issues for resolution
Assist with the E-hail pilot reconciliation process and reports to maintain accuracy
Assist in analyzing daily trip forecasts to manage and optimize service needs
Qualification
Required
Proficiency in Microsoft Office Suite is a must
The candidate should possess organizational, analytical and communication skills
The candidate should be able to work well under pressure and prioritize tasks effectively
The candidate should have a keen eye for detail and be able to work independently while being an active team player
Detail-oriented with exceptional time management skills
Matriculated in a graduate program in good standing with at least 2.8 GPA
Major(s) Preferred: Urban Planning, Administration, Liberal Arts, or a related field
All applicants must be authorized to work in the United States at the time of application
Students' transcript must be submitted
Company
Metropolitan Transportation Authority
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut.
Founded in 1834
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Janno Lieber
Chair & CEO
Sam Tabikh, P.E.
Facilities Engineer and Projects CEO
Recent News
Crain's New York Business
2025-10-07
San Francisco Chronicle
2025-10-05
2025-10-04
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