Curtis Power Solutions · 18 hours ago
Administrative Manager
Richmond, VA
Full-time
Onsite
Mid, Senior Level
5+ years expCurtis Power Solutions is a family-owned business focused on providing power solutions, and they are seeking an Administrative Manager to support corporate and branch operations. The role involves providing administrative support to senior leadership, managing business processes, and facilitating communication between executives and internal teams.
CommercialIndustrialRentalTechnical Support
Responsibilities
Provides administrative, organizational, and strategic support to senior leadership
Provide executive-level communications and materials, and serves as a key liaison between executives, internal teams, and external partners
The position requires exceptional discretion, sound judgment, strong communication skills, and the ability to prioritize competing demands in a fast-paced environment
Must support and comply with all policies and procedures established at the corporate or branch level
Job will require up to 25% travel to other branches for support, process oversight, training, and meetings
Additional duties may be assigned
Management of department administrative processes. Understanding, analysis, evaluation, and measuring of all processes and procedures are essential and required
Continuously developing / implementing new innovative processes and continually improving existing processes
Provide training and support of the Procede/Excede software, Warranty / CIF process, Teams Up calendar, Time Card entry, Go Canvas, and any current or new Technology used for the Service Department
Onboarding support & training of new office team members
Providing information and responding to requests from corporate office departments such as Credit, HR/Payroll, and Accounting
Perform bi-weekly WIP reviews at a corporate level to identify any locations falling behind in timely closing of RO’s and to identify any potential risks or issues
Providing monitoring and analysis of service metrics leading to identification of potential issues and concerns
Management of all PM agreements/contracts and reconciliation of the Pre-Paid PM account
Provide support of assigned special projects from ELT
Manage and support branch personnel in the knowledge of warranty coverages / terms / requirements, claim creation, and claim submission
Facilitate both ILT & WBT for new branch personnel assigned to handle warranty claims and conduct monthly online meetings to communicate updates and review topics
Qualification
Required
5–10 years in administrative support or similar
Strong business acumen, organizational, and communication skills
Microsoft Office Suite
Preferred
power generation or industrial application experience
Benefits
Excellent medical, dental, & vision coverage
Health savings account
Short-term/long-term disability and employee life insurance
401k, with matching
Employee Assistance Program (EAP)
Paid Annual Leave
Eight Paid Holidays
Employee Referral Program
On the job paid training
Company events and employee recognition programs
Company
Curtis Power Solutions
Curtis Power Solutions is a provider of power generation equipment sales, parts, rentals, and services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase