Bossard Americas · 16 hours ago
Quality Analyst
Stoughton, Massachusetts, United States
Full-time
Onsite
Entry, Mid Level
2+ years expBossard Americas is a company focused on quality and operational excellence, seeking a Quality Analyst to support their quality initiatives. The role involves collecting and analyzing quality data, leading continuous improvement projects, and ensuring compliance with quality standards.
Wholesale
Responsibilities
Collect, analyze, and interpret quality and operational data to identify trends, risks, and improvement opportunities
Track and report key performance indicators (KPIs) such as PPM, defect rates, returns, SCARs, corrective actions, and process performance
Develop dashboards and visual tools to support management decision-making
Identify and lead continuous improvement opportunities related to product quality, inspection methods, warehouse processes, and supplier performance
Support and participate in Lean, Kaizen, and structured problem-solving initiatives
Facilitate root cause analysis using methodologies such as 5 Whys, Fishbone, Pareto, and A3
Partner with Operations and Warehouse teams to reduce waste, variation, and rework
Measure and validate the effectiveness of improvement actions using data and KPIs
Recommend process, tooling, or system improvements to prevent recurrence of quality issues
Analyze supplier quality performance and identify improvement opportunities
Support supplier corrective action requests (SCARs) and verify long-term effectiveness
Assist with incoming inspection strategies and risk-based inspection approaches
Drive corrective and preventive action processes from problem identification through closure
Track action items, due dates, and effectiveness checks
Ensure corrective actions are aligned with prevention and continuous improvement principles
Support customer quality issue investigations and data-driven resolution
Analyze customer returns and complaints to identify systemic improvement opportunities
Collaborate cross-functionally to improve customer satisfaction and quality consistency
Maintain quality documentation, records, and improvement logs
Support internal audits and quality system compliance (e.g., ISO 9001, IATF 16949)
Assist in updating procedures, work instructions, and standard work resulting from improvement initiatives
Qualification
Required
Associate's or Bachelor's degree in, Manufacturing, Supply Chain, or related field, or equivalent experience
2–4 years of experience in quality, continuous improvement, or operational excellence roles
Strong analytical and problem-solving skills
Proficiency in Microsoft Excel and basic data visualization/reporting tools
Preferred
Continuous improvement mindset
Data-driven decision making
Cross-functional collaboration
Process mapping and analysis
Strong written and verbal communication skills
Company
Bossard Americas
Bossard is your expert partner in fastening solutions! Bossard is a leading supplier of intelligent fastening solutions, offering over 800,000 items serving OEM’s & Tier Manufacturers.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Bianca Borbeck
4th Founder & Marketing Chair at Together WEmpower
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