Waymo · 9 hours ago
Software Quality Operations Specialist, Triage Integration Tooling
United States
Full-time
Remote
Mid Level
$120K/yr - $151K/yr
4+ years expWaymo is an autonomous driving technology company with the mission to be the world's most trusted driver. The Software Quality Operations Specialist will lead projects ensuring seamless workflows for Operations and build strategies to absorb upstream technical shifts, while optimizing processes for efficiency.
Artificial Intelligence (AI)AutomotiveAutonomous VehiclesSensorTransportation
Responsibilities
Own the Integration Lifecycle: Lead projects from goal-setting to delivery, ensuring technical tools from Engineering translate into seamless workflows for Operations
Operationalize Change: Build strategies to absorb upstream technical shifts (software updates, new sensors) so that downstream triage teams adapt without losing momentum
Audit & Optimize: Identify friction points in our proprietary infrastructure and implement process improvements that increase organizational efficiency
Bridge the Communication Gap: Act as the primary technical translator between Eng stakeholders and Ops teams, providing clarity on KPIs, roadblocks, and project health
Mitigate Risk & Plan Resources: Lead project resource planning and risk mitigation strategies to ensure the successful deployment of new products and workflows
Measure What Matters: Define and monitor success metrics for new tools, using data to prove (and improve) operational impact
Qualification
Required
BS/BA degree (or 4+ years of relevant experience) in technically complex operations, ideally within the AV, robotics, or aerospace sectors
A proven ability to partner with software engineering stakeholders to turn technical requirements into operational realities
Proficiency in SQL and dashboarding (e.g., Tableau, Looker, or similar) with the ability to navigate complex database schemas to inform decisions
Experience managing the full lifecycle of project delivery in fast-paced environments, showing high judgment when balancing speed vs. quality
Ability to quickly master proprietary tools and implement new concepts to resolve technical roadblocks
Strong interpersonal skills with a focus on simplifying complicated technical topics for diverse audiences
Preferred
Experience identifying specific opportunities to replace manual workflows with AI-driven or automated solutions
Experience developing 'playbooks' or standardized frameworks for launching products or services in new markets
Understanding of the machine learning development lifecycle, specifically around testing, validation, and performance evaluation
Experience working with offshore teams or managing initiatives across multiple geographic operational hubs
Experience using results analysis to provide direct consultation to leadership on the development of improved solutions
Benefits
Discretionary annual bonus program
Equity incentive plan
Generous Company benefits program
Company
Waymo
Waymo is a mobility technology company that improves transportation by developing self-driving solutions for travelers and daily commuters. It is a sub-organization of Alphabet.
1001-5000 employees
H1B Sponsorship
Waymo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (231)
2024 (175)
2023 (268)
2022 (306)
2021 (298)
2020 (317)
Funding
Current Stage
Late StageTotal Funding
$27.1BKey Investors
Dragoneer Investment Group,DST Global,Sequoia CapitalAlphabetFidelity,Perry Creek Capital,T. Rowe Price
2026-02-02Series D· $16B
2024-07-23Series C· $5.6B
2021-06-16Series B· $2.5B
Leadership Team
Tekedra Mawakana
Co-Chief Executive Officer
Annabel Chang
Director of U.S. State and Local Public Policy and Political Campaigns
Recent News
2026-02-05
2026-02-05
2026-02-05
Company data provided by crunchbase