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Infios · 18 hours ago

Services Sales Solution Architect

United States

Full-time

Remote

Entry, Mid Level

$130K/yr - $140K/yr

2+ years exp

Infios is a leader in supply chain software solutions, helping organizations streamline operations and improve efficiency. As a Services Sales Solution Architect, you will define service solutions, create estimates, and craft customer-aligned Statements of Work while collaborating with sales and professional services teams.

AppsInformation TechnologySoftwareWarehouse Automation

H1B Sponsor Likely

Hiring Manager

Dawn Carpenter

Responsibilities

Review sales opportunities and gather customer requirements to define solution scope and service needs

Partner with Client Partners and Inside Sales to validate assumptions and align on solution vision

Develop accurate service estimates covering effort, timelines, resources, risks, and dependencies

Create and refine Statements of Work (SOWs) aligned with Warehouse Management Edge implementation best practices

Identify and document risks, gaps, and out-of-scope items early in proposals and SOWs

Participate in customer discussions to explain service scope and align expectations with delivery capabilities

Collaborate with Professional Services Delivery to validate feasibility and delivery alignment

Support change order scoping and re-estimation as requirements evolve through the sales cycle

Manage multiple estimates concurrently, prioritizing based on sales timelines and business needs

Maintain estimation documentation, templates, and processes while staying current on product updates and implementation patterns

Qualification

Warehouse Management EdgeService estimationStatement of Work (SOW)Supply chain operationsAnalytical skillsCommunication skillsOrganizational skillsProblem-solving skillsCross-functional collaboration

Required

Excellent written and verbal communication skills with strong attention to detail

Strong organizational and administrative skills, including creating, reviewing, and processing Statements of Work (SOWs)

Proven ability to define, manage, and document service scope, assumptions, constraints, dependencies, risks, and out-of-scope items

Experience developing accurate service estimates covering effort, timelines, risks, dependencies, and change orders

Highly organized and able to manage multiple estimates and priorities simultaneously with a results-driven, accuracy-focused mindset

Strong analytical, consulting, and problem-solving skills

Ability to work independently while collaborating effectively in a cross-functional team environment

Effective partner to Client Partners, Services Advisors, and Inside Sales teams

Adaptable to evolving customer needs, solution changes, and shifting business priorities

Strong understanding of supply chain and distribution operations, with 2+ years of WMS Edge implementation experience

Preferred

Solution Architect, operations, consulting, or professional services background preferred

Ability to travel up to 15% as needed

Benefits

Access to competitive Medical, Dental, and Vision insurance.

401K matching program.

Flexible Time Off, 11 paid holidays, and 1 volunteer day per year.

Company

Infios

Infios provides enterprise software for app orchestration, data integration, and AI-assisted workflow automation.

Westlake Village, California, USA

1001-5000 employees

https://www.infios.com

H1B Sponsorship

Infios has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (5)

Funding

Current Stage

Late Stage

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