Ford Pro · 23 hours ago
IT Engineer - Kansas City Assembly
8121 E US Highway 69, Claycomo, MO, 64119, US
Full-time
Onsite
Senior Level
5+ years expFord Pro is looking for an IT Engineer to support the Kansas City Assembly Truck and Transit Plants. This role involves providing technical support for IT applications and infrastructure, assisting with process improvements, and ensuring manufacturing applications meet productivity goals.
AutomotiveFleet ManagementSoftware
Responsibilities
Support a multi-shift operation in a manufacturing plant
Must be able to work flexible hours to support a multi-shift operation. Requires rotating schedule to support business processes. (Days, nights and weekends)
Must be willing to work rotating on call shifts
Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant
Interface with Business IT and business owners to prioritize improvement efforts
Support Plant Floor Systems / PDO teams in resolving incidents; Support escalations, provide hands and feet to support teams and other global teams (e. g. DBA, Server Operations, Ops Control, Network Operations) if necessary
Focus on the integration / long term maintenance of applications and hardware
Assist team lead with managing assignments and workload
Develop, maintain, and share, accurate support documentation
Support of local network equipment in a Cisco-based environment
Support of local servers across both physical and virtual environments in a Windows and Linux based ecosystem
Support of IIOT deployments and expansion efforts utilizing iOS and Android based equipment
Qualification
Required
High School diploma
5+ years of experience supporting Enterprise IT in areas such as:
Experience with Server administration; Windows (2016+) or Linux
Familiar with Cisco routers and switches to include basic staging, troubleshooting and cable installation
TCP Wave IP and DNS configuration experience preferred
Experience with VM servers (Vsphere)
Experience with Android and/or iOS, iPhones, iPads
Experience with Office automation, Windows, PC's & Printers. Including: installing, configuring, testing and troubleshooting
Scan Box CMM configuration and troubleshooting experience
Strong written and verbal communication skills
Ability to multi-task; managing multiple tasks
Work efficiently and effectively with diverse, cross functional teams under stressful circumstances
Ability to communicate effectively with business users and IT professionals including globally distributed teams
The ability to adjust communications appropriately for the audience, work with all levels of management and diverse work groups, including globally distributed teams. Including the ability to adjust communications appropriately for the audience across all levels of management and knowledge
Motivated self-starter
Identifying, investigating & solving problems without supervision
Manufacturing experience is required
Preferred
Familiar with Powershell
Familiar with Gage Track software
Knowledge of Windows server and Windows Active Directory/ADFS/Entra
Experience with Mac OS
Experience with Office365
Experience with SharePoint
Any plant floor automation experience is highly desired (Control systems, PLC's, etc.), but not required
Silas administration experience
Benefits
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
Company
Ford Pro
Ford Pro is a productivity accelerator designed to drive the business forward, delivering solutions to commercial customers of all sizes.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Andrew Frick
Interim Head
Recent News
2025-10-04
2025-10-01
Company data provided by crunchbase