Infios · 1 week ago
Service Sales Solution Architect - TMS
United States
Full-time
Remote
Entry, Mid Level
$130K/yr - $140K/yr
2+ years expInfios is a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency. The Service Sales Solution Architect – TMS plays a pivotal role in shaping successful services engagements by defining scope, building accurate service estimates, and ensuring alignment with customer needs and the overall solution vision.
AppsInformation TechnologySoftwareWarehouse Automation
Responsibilities
Review new sales opportunities and gather customer requirements to define solution scope and service needs
Partner with Client Partners and Inside Sales to validate assumptions and align on the proposed solution vision
Develop accurate service estimates covering effort, timelines, resources, risks, and dependencies
Create and refine Statements of Work (SOWs) aligned with WA implementation best practices
Identify and document risks, gaps, and out-of-scope items early in proposals and SOWs
Participate in customer discussions to explain service scope and align expectations with delivery capabilities
Collaborate with Professional Services to validate feasibility and delivery alignment
Support change order scoping and re-estimation as requirements evolve
Manage multiple estimates concurrently, prioritizing based on sales timelines and business needs
Maintain estimation tools, documentation, and processes, staying current on WA updates and implementation patterns
Qualification
Required
Excellent written and verbal communication skills with strong attention to detail and documentation quality
Strong organizational and administrative skills, including creating, reviewing, and processing Statements of Work (SOWs)
Proven ability to define, manage, and document service scope, assumptions, constraints, dependencies, risks, and out-of-scope items
Experience developing accurate service estimates covering effort, timelines, resources, risks, dependencies, and change orders
Highly organized and able to manage multiple estimates and priorities simultaneously with a results-driven, accuracy-focused mindset
Strong analytical, consulting, and problem-solving skills
Ability to work independently while collaborating effectively in cross-functional team environments
Effective partner to Client Partners, Services Advisors, and Inside Sales teams
Adaptable to evolving customer needs, solution changes, and shifting business priorities
Strong understanding of supply chain and distribution operations, with 2+ years of MercuryGate TMS experience (including implementation); Solution Architect, operations, consulting, or professional services background preferred, with ability to travel up to 15% as needed
Benefits
Competitive Medical, Dental, and Vision insurance.
401(k) matching program.
Flexible Time Off, 11 paid holidays, and 1 volunteer day per year.
Fun, casual, and flexible work environment.
Company
Infios
Infios provides enterprise software for app orchestration, data integration, and AI-assisted workflow automation.
1001-5000 employees
H1B Sponsorship
Infios has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
Funding
Current Stage
Late StageRecent News
Mexico Business
2025-12-17
2025-12-12
2025-11-13
Company data provided by crunchbase