CloudHQ, LLC · 1 day ago
Campus Director
Chicago, IL
Full-time
Onsite
Director/Executive
10+ years expCloudHQ, LLC is a provider of flexible and resilient data center solutions. The Campus Director will lead technical teams, drive operational excellence, and ensure customer satisfaction across all CloudHQ sites, serving as the primary point of contact for campus activities.
Data Center
Responsibilities
Common understanding of mission-critical and hyperscale data center systems and operations
Extensive knowledge of critical infrastructure with emphasis on Electrical or Mechanical Systems
Define and drive continuous improvement initiatives to reduce energy use, improve PUE, and increase facility resiliency
Cultivate a relationship with tenants, contractors, and staff, ensuring alignment with CloudHQ's culture
Support facility audits for compliance with corporate and industry requirements
Monitor commissioning, retro-commissioning, and re-commissioning activities for retrofit projects
Promote team involvement in factory witness tests and other construction/development activities as needed
Serve as escalation for incidents; lead root-cause analysis and corrective actions to restore and harden site performance
Maintain on-call rotation and rapid response playbooks for critical incidents
Champion data-driven monitoring and trending to detect performance drift and optimize operations
Develop and review MOP/SOP/EOP and provide contingency plans where required
Act as CloudHQ’s technical representative in client operations reviews and technical walk-downs
Support customer success by providing operational insight, lifecycle cost modeling, and reliability
Advise on vendor selection, service contracts, and equipment strategies to align with operational goals
Lead cross-functional teams responsible for developing, managing, and tracking operational budgets
Responsible for maintaining service level agreements consistently meeting or exceeding tenant expectations
Champion capital improvement projects across all facilities, ensuring alignment with evolving business needs
Oversee facility and drive cost-saving initiatives that result in operational efficiency and profitability
Mentor operations managers, technicians, and facilities lead; develop training, checklists, and knowledge base content
Issue operational guidance and best practices and expand internal learning processes
Qualification
Required
Minimum of 10 years in mission-critical/data center operations
Electrical or Mechanical engineering degree or equivalent with professional experience
Demonstrated leadership of mission-critical staff
Proven success leading operational teams and programs
Experience negotiating service contracts and managing vendor performance for security, electric or mechanical systems
Track record of leading incident response, root-cause analysis, and lifecycle performance programs
Exceptional verbal and written communication, with demonstrated client-facing and team leadership experience
Responsible attitude with strong work ethic; leading by example in attendance, attitude and technical work product
Ability and willingness to work extended hours when required
Other duties as assigned
Preferred
Tenured individual supporting hyperscale, colocation, or multi-tenant enterprise data center operations
Published operational papers, conference presentations, or recognized contributions to industry best practices
Benefits
Comprehensive benefits (medical, dental, vision, life insurance, disability)
401(k) with match
12 paid holidays
Generous PTO
Development opportunities
Company
CloudHQ, LLC
CloudHQ designs, builds and operates mission critical data centers, delivered through a tailored, customer service focused platform designed to foster long-term relationships.
201-500 employees
H1B Sponsorship
CloudHQ, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageLeadership Team
Hossein Fateh
Founder & CEO
David Stegman
VP, Finance
Recent News
Mexico Business
2025-10-23
2025-09-30
Company data provided by crunchbase