Chromalox · 11 hours ago
Associate Technical Sales Engineer
Pittsburgh, PA
Contract
Onsite
New Grad, Entry LevelChromalox, part of Spirax Group, specializes in advanced thermal technologies for industrial heating applications. The Technical Sales Engineer will provide technical support and develop engineered solutions for customer heating and temperature control requirements, ensuring a premium customer experience and driving sales growth.
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Responsibilities
Develop engineered solutions for customers through understanding of their applications
Prepare timely technical pricing proposals. Use engineering tools to size thermal heating applications based on specific customer requirements
Consolidate customer application details and initiate quotes on highly complex applications for review by alternate internal engineering resources
Lend consultive engineering guidance across various products lines and market sectors
Provide premium solutions that are efficient and profitable for Chromalox and our customers
Offer trouble shooting assistance on a variety of customer applications
Maintain high proficiency of the Chromalox product line and the underlying engineering principles
Provide a premium customer experience through partnerships and expertise
Act as a liaison between the customer and the organization including, but not limited to, engineering, planning, purchasing, production, credit, and marketing
Drive sales growth through building relations and following up with customers on quotes provided. Identify competitive situations and review price options through proper channels
Verify contract information on the customer purchase order and ensure the organization can meet the specified requirements. Ensure product requirements are clearly defined at time of order
Actively resolve customer’s technical and pricing discrepancies
Complete accurate order entry while adhering to price guidelines and published lead times
Coordinate resolution of customer concerns and escalate business at risk situations, as required
Promptly follow up on assigned sales leads
Process requests for customer material returns
Other duties as assigned
Qualification
Required
Excellent written and verbal communication skills
Ability to multi-task and effectively prioritize work
Familiar with the use of Windows based PC's and programs (MS Office programs)
Must be fluent (spoken & written) in English, Spanish a plus
Must enjoy a hardworking, fast-paced environment with technical challenges
Ability to communicate clearly and effectively in a professional business environment
Preferred
BS Degree in Mechanical, Chemical or Electrical engineering preferred; other degrees and technical experience considered
Customer service experience preferred
Company
Chromalox
Chromalox develops thermal technologies for industrial heating applications.
Founded in 1917
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-05-26Acquired
Leadership Team
Giana DeMarco
Human Resources Business Partner
Recent News
2025-08-08
2025-07-07
2025-06-26
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