IntelliPro · 1 day ago
Lab Computing Analyst/IT Support Analyst
Richmond, VA
Contract
Onsite
Mid Level
$33/hr - $33/hr
3+ years expIntelliPro is a global leader in talent acquisition and HR solutions, seeking an Associate IT Systems Support Specialist. The role involves building relationships with lab owners and IT teams, managing lab equipment inventory, and ensuring a smooth migration of computers and software.
ConsultingHuman ResourcesRecruitingStaffing Agency
Hiring Manager
Shashank Singh
Responsibilities
Build and maintain a working relationship with Lab Owners, IT Teams and Management
Update the physical inventory of lab equipment, PC's, software and any other information pertinent to the environment
Collaborates with client's project management team to assure a seamless migration
Migrate computers and software per the PKI Windows 10 documentation
Document procedures, policies, troubleshooting and best practices
Coordinates and works with outside vendors, with migrations
Maintain daily project related communications with the Windows 10 team
Participate in daily project scrum meetings
Listens actively and communicates promptly and effectively with users and the Windows 10 management team. Provides timely follow-up
Escalates migration issues to the project manager
Professionalism, excellent listening skills, superior analytical skills, great verbal and written communication skills
Ability to manage one's time with minimal supervision to achieve objectives
Qualification
Required
Bachelor's degree in computer science or a minimum of 3-5 years of relevant professional deskside experience
Demonstrated Leadership abilities and be achievement oriented
Excellent analytical and problem-solving skills, combined with the ability to provide quick resolution to problems
Strong verbal and written communication skills
Must be customer service orientated and believe in teamwork, collaboration, adaptability and Initiative
Problem solving skills to resolve issues
Excellent customer service skills complemented by an ability to listen to and interpret client requests
Ability to troubleshoot Lab IT desktop technology issues
Ability to identify, track and complete tasks for multiple projects under prescribed timeframes
A proven self-motivational work ethic with the ability to work independently, manage time and schedule workload to meet deadlines and customer needs
Excellent analytical and problem-solving skills
Detail oriented and able to follow written documentation for task execution
Ability to multitask and support various groups of users
Preferred
Experience in a Deskside support
Experience with Lab IT support of scientific instrumentation
Experience in Life Science environment
Benefits
A comprehensive benefits package may also be available based on eligibility.
Company
IntelliPro
IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC.
501-1000 employees
H1B Sponsorship
IntelliPro has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (21)
2023 (33)
2022 (28)
2021 (34)
2020 (36)
Funding
Current Stage
Late StageLeadership Team
Yisu Jin
Founder & CEO
Recent News
2024-05-21
Built In San Francisco
2024-04-07
Built In San Francisco
2024-04-07
Company data provided by crunchbase