Mount Carmel Health System · 3 days ago
Supervisor Billing and Follow-Up
United States
Full-time
Remote
Mid Level
3+ years expMount Carmel Health System is a healthcare organization that has been serving Central Ohio for over 135 years. They are seeking a Supervisor for the Billing and Follow-Up team to oversee day-to-day operations, ensure optimal performance, and implement solutions for billing processes within the revenue cycle.
Health CareHospitalPersonal Health
Responsibilities
Provides hands-on supervision of daily activities and workflows of the billing and follow-up team handling billing and follow-up of government accounts in order to achieve optimal area performance and colleague productivity goals as part of the revenue cycle process for an assigned PFS location
Provides supervision and coordination of assigned tasks of billing and follow-up colleagues handling all healthcare accounts at all ASC assigned locations
Monitors timeliness of claims billed, paid/settled, and reviews documentation in appropriate system(s)
Ensures colleagues carry out duties and responsibilities in an effective manner, which in turn promotes maximized reimbursement based upon services delivered
Identifies and implements solutions to problems and issues affecting accurate billing and follow-up activities
Focuses efforts of colleagues on proactive practices, which includes contacting payors directly for payments due on accounts and reviewing and responding to all mail correspondence in a timely and efficient manner
Identifies and participates in continuous quality improvement initiatives across the billing and follow-up team and other functional areas in order to streamline processes
Reviews and track trends of the billing and follow-up process and makes recommendations for problem and issue resolutions based upon colleague findings; reports findings to the Manager and Director Billing and other PFS leadership
Assists with establishing performance standards for billing and follow-up colleagues. Monitors and tracks colleague activities against established performance standards and provides immediate feedback to achieve performance improvement
Qualification
Required
Must possess a comprehensive knowledge of revenue cycle functions and systems, as normally obtained through an Associate's degree in Business or Healthcare Administration or a related field preferred
Minimum of three (3) years of experience within the area of revenue management, specifically experience with Account Billing and Follow-up or other functions related to revenue cycle activities or an equivalent combination of education and experience preferred
Experience in a complex multi-entity healthcare organization or large complex revenue cycle services preferred
Supervisory or team leader experience preferred
Strong written and verbal communication skills. Ability to communicate effectively with payors and work with all levels of colleagues to expedite revenue cycle processes while supporting customer service
Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel
Benefits
Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
Retirement savings account with employer match starting on day one.
Generous paid time off programs.
Employee recognition programs.
Tuition/professional development reimbursement.
Relocation assistance (geographic and position restrictions apply).
Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.
Employee Referral Rewards program.
Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!
Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.
Company
Mount Carmel Health System
Mount Carmel Health System is a hospital & health care company & provides the best in people-centered care.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Tauana McDonald
President & Chief Executive Officer
Brian Zimmerman
Senior director of finance
Recent News
2025-09-22
Seattle TechFlash
2025-09-18
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