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Content Operations & Quality Specialist jobs in United States
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Intuit · 1 day ago

Content Operations & Quality Specialist

Intuit is a leading company in the financial software industry, and they are seeking a Content Operations & Quality Specialist to enhance their content management processes. The role involves managing content workflows, ensuring quality assurance, and analyzing data to improve content performance across the QuickBooks ecosystem.
AccountingFinancial ServicesFinTechPaaSSoftware
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Manage and optimize content production workflows from ideation to publication, ensuring velocity, timely delivery and adherence to deadlines
Utilize content management systems (CMS) and project management tools to understand the content set and status, track content progress and deliverables
Develop and maintain clear documentation for content processes, guidelines, best practices, quality standards, QA scorecards, etc
Collaborate with cross-functional teams (e.g., product, marketing, legal) to help coordinate content initiatives and ensure alignment
Identify opportunities for automation and efficiency improvements within content operations
Implement and maintain quality control measures, including content audits, to ensure accuracy, consistency, and adherence to brand and content standards
Conduct thorough quality control checks on all content, including but not limited to articles, videos, banners, recommendations, etc
Ensure content adheres to Intuit guidelines, style guides, voice and tone, etc
Provide constructive feedback to content designers to enhance content quality
Support implementation and maintenance of content quality metrics and reporting to track performance
Monitor content performance, analyze metrics, and generate reports on content performance, workflow efficiency, and key quality metrics
Analyze data to identify trends and opportunity areas and make data-driven recommendations for improvements

Qualification

Content Management SystemsContent Quality AssuranceProject ManagementData AnalysisSEO Best PracticesContent OptimizationAttention to DetailWritten CommunicationVerbal CommunicationCollaborationFast-paced Adaptability

Required

Bachelor's degree in Communications, Marketing, Journalism, English, or a related field or equivalent work experience
5+ years of experience in project management, content operations, content design/management, content quality assurance, or a similar role
Proven experience working with content management systems (CMS) (e.g., WordPress, Adobe Experience Manager, HubSpot)
Strong understanding of content creation workflows and project management principles
Exceptional attention to detail and a keen eye for content quality
Excellent written and verbal communication skills
Ability to work independently and collaboratively in a fast-paced environment
Proficiency in project management tools (e.g., Asana, Trello, Jira)

Preferred

Familiarity with SEO best practices and content optimization is a plus

Benefits

Cash bonus
Equity rewards
Benefits

Company

Intuit provides financial software solutions to empower individuals and businesses.

H1B Sponsorship

Intuit has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (693)
2024 (550)
2023 (586)
2022 (842)
2021 (773)
2020 (514)

Funding

Current Stage
Public Company
Total Funding
$14.32B
Key Investors
JP Morgan ChaseKleiner Perkins,Sierra Ventures,Technology Venture Investors
2026-01-30Post Ipo Debt· $5.8B
2025-01-31Post Ipo Debt· $4.5B
2023-09-12Post Ipo Debt· $4B

Leadership Team

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Sasan Goodarzi
Chief Executive Officer
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Marianna Tessel
Chief Technology Officer
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Company data provided by crunchbase