Northwestern Medicine · 1 day ago
Billing Coordinator Ophthalmology Full-time Days
Chicago, IL
Full-time
Onsite
Entry Level
1+ years expNorthwestern Medicine is a leader in the healthcare industry, committed to providing a positive workplace and patient-first approach. The Billing Coordinator, Ophthalmology is responsible for assisting patients with billing and insurance matters, establishing payment plans, and providing education and support regarding coding accuracy and reimbursement optimization.
Emergency MedicineHealth CareHospitalMedicalNutritionRehabilitation
Responsibilities
Assists patients with billing and insurance related matters including communicating with patients regarding balances owed and other financial issues and facilitating collection of balances owed
Educates patients about financial assistance opportunities, insurance coverage, treatment costs, and clinic billing policies and procedures
Collaborates closely with physicians and technicians to understand treatment plans and determine costs associated with these plans; Works closely with the staff on managed care and referral related issues; communicates findings to patients
Coordinates the pre-certification process with the clinical staff
Handles billing inquiries received via telephone or via written correspondence
Responsible for thoroughly investigating and understanding financial resources or programs that may be available to patients and educating staff and patients about these programs
Conducts precertification for appropriate tests or procedures and facilitates the process with managed care and the clinical team. Documents all information and authorization numbers in Epic and acts as a liaison for follow-up related to precertification
Performs activities and responds to patient inquiries related to billing follow-up
Requests necessary charge corrections
Identifies patterns of billing errors and works collaboratively with department manager and outside entity to improve processes as needed
Provides guidance regarding clinical documentation to optimize charges and RVUs
Confirms coding accuracy based on clinical documentation and reviews common errors or misses with physicians and leadership
Performs administrative activities and projects as assigned
May perform other duties as assigned
Qualification
Required
1-3 years of experience with physician/healthcare billing/registration/accounting and/or overall patient financial counseling
High school diploma or GED equivalent
Knowledge of insurance billing procedures, ICD and CPT coding
Expertise with third party payors
Computer skills: Systems utilized include Microsoft Office (specifically Excel)
Preferred
Associate's degree from an approved Health Information Management program or CCSP
Bachelor's degree
Experience with EPIC/EMR
Benefits
Tuition reimbursement
Loan forgiveness
401(k) matching
Lifecycle benefits
Company
Northwestern Medicine
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care.
10001+ employees
H1B Sponsorship
Northwestern Medicine has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (66)
2023 (70)
2022 (78)
2021 (35)
2020 (39)
Funding
Current Stage
Late StageTotal Funding
$25M2018-06-26Grant· $25M
Leadership Team
Howard Chrisman, MD
President and CEO
John A. Orsini, CPA
Senior Vice President and Chief Financial Officer
Recent News
2026-01-13
Near North Health
2025-12-01
Company data provided by crunchbase