Chase · 10 hours ago
Principal Site Reliability Engineer
1301 2nd Ave, Seattle, WA, 98101, US
Full-time
Onsite
Lead/Staff
$204K/yr - $285K/yr
10+ years expChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Principal Site Reliability Engineer, you will manage, design, and implement infrastructure components to improve reliability and ensure operational efficiency, while also influencing critical incident management and improving the software development lifecycle.
BankingFinancial Services
Responsibilities
Identifies and solves problems of high complexity
Works with development teams throughout the Software Development Life Cycle to ensure sustainable software releases
Leads medium to large projects by bringing together the proper perspective, identifying roadblocks, and integrating feedback from team members and subject matter experts at the firm
Participates in support responsibilities for coverage of critical applications
Sees problems as opportunities to improve
Applies a wide range of tactics and strategies to guide internal executive decisions to achieve substantial goals
Implements innovative methods, techniques, and evaluation criteria for projects and people working on highly complex business issues
Qualification
Required
Formal training or certification on site reliability/software engineering concepts and 10+ years applied experience
Advanced knowledge of software applications and technical processes with considerable depth in one or more technical disciplines
Ability to determine how each system relates to each other and use breadth of tools to build automation to improve reliability for the firm
Understands and leads partnerships across job functions (e.g., Cybersecurity and Data) to develop efficient and developer-friendly systems
Engages team members and expresses complex ideas with appropriate level of detail, while also providing constructive feedback
Expertise in monitoring tools (e.g., Prometheus, Grafana, Nagios) and logging systems (e.g., ELK stack, Splunk)
Ability to implement and manage observability practices to ensure system reliability
Proficiency in cloud platforms (e.g., AWS, Azure, Google Cloud) and their services
Experience in implementing SRE principles and practices to improve system reliability and availability
Proficiency in SQL, NoSQL databases, and data warehousing solutions
Experience leading complex projects supporting site reliability engineering design, scaling, resilience, and system performance assessments
Preferred
Knowledge of data governance frameworks and best practices
Familiarity with data privacy regulations (e.g., GDPR, CCPA)
Skills in identifying and resolving performance bottlenecks
Experience with load testing and capacity planning
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
Financial Sector Technology
2026-02-05
2026-02-05
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