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Deskside Support Technician jobs in United States
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Compucom Staffing · 2 hours ago

Deskside Support Technician

Compucom Staffing is dedicated to supporting its employees throughout their engagement, providing career guidance and reemployment assistance. They are currently seeking a qualified Deskside Support Technician to join their team onsite in San Francisco, CA, responsible for providing end-user support and managing inventory and procurement.
ConsultingDeliveryInformation TechnologyStaffing Agency
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Responsibilities

Provide end-user support
Manage inventory and procurement
Ship/receive IT equipment and ensure proper packing
Work independently and with all levels of end users and management
Communicate effectively with end users, vendors, and shipping department
Monitor, update, and maintain tickets in ticketing systems

Qualification

Inventory managementProcurementShippingReceivingTicketing systemsCommunication skillsInterpersonal skillsAttention to detailOrganization skillsTime managementIndependent work

Required

Minimum 3+ years of experience managing inventory and procurement
Experienced in shipping/receiving, proper packing for IT equipment
Ability to work in a fast-changing, dynamic, and agile environment, including the ability to manage time and maintain an excellent work ethic
Ability to work independently and work with all levels of end users and management
Excellent communication and interpersonal skills to work with end users, vendors, and shipping department to ship out /receive hardware between remote offices
Strong attention to detail
Excellent organization and categorization skills
Ability to use and maintain inventory and system tracking software
Experience working with ticketing systems, to monitor, update and maintain tickets timely

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
Disability plans
Employee Assistance Program
Paid holidays (up to 6 days annually)
Paid time off (minimum of 10 days annually)
Paid parental leave (minimum of 10 days annually)
401(k)
FSA/HSA pre-tax benefits

Company

Compucom Staffing

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Our mission is to provide exceptional IT talent and scalable staffing solutions that enable our clients to be more agile and productive.

Funding

Current Stage
Late Stage
Company data provided by crunchbase