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Lead Network Technology Support jobs in United States
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AT&T · 17 hours ago

Lead Network Technology Support

positionAlpharetta, GA
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$117K/yr - $196K/yr
date5+ years exp
AT&T is a telecommunications company that is seeking a Lead Network Technology Support to join their Mobility IP Ops Lifecycle team. The role involves providing fault and performance monitoring for various mobility network components and ensuring reliable technology solutions for customer experiences.
CollaborationCommunications InfrastructureMobileService IndustryTelecommunicationsWireless
badNo H1Bnote

Responsibilities

Provides fault and performance monitoring for all Mobility Layer 3, Load Balancers, Text Messaging (SMS), Mult-Media-Messaging (MMS), Mission Critical Push-To-Talk (MCPTT), Location Based Services (LBS), Over-The-Air Activations (OTA), Evolved Packet Core (EPC) Core NEO consumer LTE, Enterprise EPC LTE, FirstNet EPC LTE, Cricket EPC LTE, 5G EPC consumer, 5G EPC FirstNet, and Standalone 5G EPC network

Qualification

Mobility Network troubleshootingMobility architecture knowledgeCloud applications knowledgeScripting knowledgeTechnical writing skillsCisco IOSVMwareAzureKubernetesAnsiblePythonCCNACCNPJCNIAJCNIPF5 BIGIPSDN networks understanding

Required

5 – 8 years of related experience
3-5 years' experience in similar enterprise environment
Mobility Network troubleshooting, maintenance, implementations
Strong troubleshooting skills
Knowledge of mobility architecture

Preferred

Bachelor's degree or equivalent related network experience
Knowledge of Network Planning, Engineering, Construction and Mobility architecture
Knowledge of cloud applications/networks, including OpenStack, VMware, Azure and Kubernetes
Scripting knowledge such as Ansible and Python
Certifications desired but not necessary (CCNA, CCNP, JCNIA, JCNIP)
Excellent working knowledge of Cisco IOS, NX0S, Junos, F5 BIGIP (LTM/GTM) and F5VvE BIGIP
A foundational understanding of SDN networks understanding concepts of Virtual NFS, Juniper Contrail, and spine/leaf architecture
Technical writing skills

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Company

AT&T

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AT&T is a telecommunications company that provides wireless communications, internet and digital television services.
dateFounded in 1983
location
Dallas, Texas, USA
people-size10001+ employees
web-link
https://www.att.com/

Funding

Current Stage
Public Company
Total Funding
$5.04B
Key Investors
National Telecommunications and Information Administration
2025-09-19Post Ipo Debt· $5B
2024-02-12Grant· $42.3M
2023-01-19Grant· $2.2M

Leadership Team

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Jeremy Legg
Chief Technology Officer
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Pascal Desroches
Senior Executive Vice President and Chief Financial Officer
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Company data provided by crunchbase