The New Wheel · 2 days ago
Bicycle Technician - Full Time
San Francisco, CA
Full-time
Onsite
Entry, Mid Level
$22/hr - $28/hr
2+ years expThe New Wheel is a company dedicated to supporting the wellbeing of our planet, and they are seeking skilled bike mechanics who enjoy helping riders maximize their biking experience. In this role, you will assemble and prepare bikes for sale, perform service functions on various bicycles, and provide exceptional customer experiences through your service work.
Retail
Responsibilities
Assemble and prepare bikes for sale
Perform a variety of service functions on new and used bicycles and electric bicycles
Provide one-of-a-kind customer experience through your service work and direct interaction with customers
Apply shop standards in the assembly and repair of bikes across the full product line
Meet or exceed shop production standards
Complete paperwork accurately and fully (record parts used work performed detail of torque tolerance and standard procedures; complete pricing of job ticket) and process to next status or location
Record and report any deficiencies not addressed by the repair work being done to the customer and or the appropriate leader
Operate cash register as necessary
Report or record replacement parts inventory and supply shortages to the Manager
Maintain shop cleanliness including bench and common workspace
Assemble new bicycles
Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats
Align wheels
Disassemble axles to repair, adjust, and replace defective parts, using hand tools
Install and adjust brakes and brake pads
Install new tires and tubes
Clean and lubricate bicycle parts
Build wheels by cutting and threading new spokes
Install parts and accessories
Adjust components according to specifications
Perform basic equipment maintenance
Evaluate the mechanical condition of the product and estimate the cost of repairs
Provide an educated assessment for a bicycle repair for the customer that includes an estimated completion date
Other duties as needed/ assigned
Qualification
Required
Skilled bicycle mechanics and bicycle service professionals (no experience with electric bikes required; we'll train you)
Hard workers with positive energy and a growth mindset
Mechanics who take pride in their work and pay attention to the details
Must be comfortable on a computer - computer savvy a big plus
Repair experience necessary
Minimum 2 years experience preferred working as a technician/ mechanic in a bike shop
Previous bike assembly experience or equivalent preferred
Interest in working in a team environment committed to providing an excellent service experience while increasing sales through service
Strong attention to detail
Ability to maintain open and positive relations with coworkers, partners, and customers
Interest in developing own skills and knowledge
Ability to periodically lift 75 pounds
Preferred
Knowledge and experience in any or all of the following systems and tools: Adjustable hand wrenches, Bench mount stands, Wall mount stands, Bike cable cutters, Box end spanners, Cable cutters, Cable stretchers, Cassette lock ring tools, Chain checkers, Chain cleaner brushes, Chainring nut wrenches, Compact scissors, Component cleaning brushes, Cone wrench sets, Crank bolt wrenches, Crank pullers, Crown race setters, Derailleur hanger alignment gauges, Desktop computers, Floor pumps, Folding hex wrench sets, Frame taps, Handlebar holders, Hex tools, Linkage clamps, Minipumps, Multipurpose hammers, Needle nose pliers, Offset brake wrenches, Open end wrench sets, P-handled hex wrenches, Pedal Powered Software Bicycle Repair Man, Pedal wrenches, Personal computers, Phillips head screwdrivers, Point of sale terminals, Portable repair stands, Precision spoke wrenches, Screw type chain tools, Shop repair stands, Side cutter pliers, Spoke gauges, Sprocket removers, Straight blade screwdrivers, Threadless nut setters, Three-way hex wrenches, Tire levers, Wall mount stands, Web browser software, Wheel truing stands, Ebike diagnostic software
Benefits
Health and Dental (for full time)
Paid vacation (for full time)
401K
Paid training opportunities
Pre-tax commuter benefits
Lots of room for advancement and promotion (we are growing quickly)
Secure, non-seasonal employment
Employee discounts on top brand bicycles and parts
Company
The New Wheel
The New Wheel was founded in 2010 by Brett Thurber and Karen Wiener out of a passion for electric bikes and what they can do.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase