BECU · 19 hours ago
Sr Employee Listening Program Manager
Washington, United States
Full-time
Hybrid
Senior Level
$100K/yr - $186K/yr
5+ years expBECU is a financial institution with a commitment to serving its members and communities. The Sr Employee Listening Program Manager will shape and lead the employee feedback ecosystem, crafting strategies that develop inclusive, data-driven insights to guide leadership decisions and foster a culture of engagement.
Banking
Responsibilities
Shape the Listening Strategy: Lead the development and execution of BECU’s employee listening strategy, ensuring alignment with business goals and fostering a culture of feedback and continuous improvement
Design & Deploy Surveys: Oversee the entire lifecycle of employee surveys—from crafting engaging questions to managing distribution and ensuring high participation rates
Analyze & Uncover Insights: Dive into quantitative and qualitative data to identify trends, themes, and key takeaways that inform business decisions and enhance the employee experience
Integrate Data for a Holistic View: Combine survey findings with other people analytics to build a comprehensive understanding of employee sentiment and organizational health
Tell the Story with Data: Use visualization and storytelling techniques to present complex data in clear, compelling ways that drive action and decision-making at all levels
Engage Leadership & Drive Change: Facilitate executive discussions, co-create action plans with senior leaders, and ensure accountability for translating insights into impactful initiatives
Foster Transparent Communication: Collaborate with Communications teams to create and share results-driven messaging, ensuring employees see the impact of their feedback
Ensure Data Ethics & Privacy: Define and uphold best practices for managing employee feedback data, maintaining trust, and ensuring compliance with privacy standards
Qualification
Required
B.A. or B.S. in applied social sciences (e.g., Industrial/Organizational Psychology, Organizational Behavior) or Data/Analytics or equivalent experience
Typically requires 5 years of experience in employee listening, people analytics, HR strategy, or a related area
Experience analyzing and interpreting employee feedback data, including both qualitative and quantitative insights
Preferred
Experience with survey and feedback platforms such as Perceptyx, Qualtrics, Glint, Gallup, or similar tools
Consultative and partnering experience with stakeholders, align strategy with vision, and drive meaningful engagement
Experience leveraging natural language processing tools to analyze qualitative feedback and generate actionable insights
Proven track record of designing and leading employee feedback programs, from strategy through execution
Experience with Workday and/or Visier
Benefits
401(k) Company Match (up to 3%)
4% annual contribution to your 401(k) by BECU
Medical, Dental and Vision (family contributions as well)
PTO Program + Exchange Program
Tuition Reimbursement Program
BECU Cares volunteer time off + donation match
Company
BECU
As a member-owned, not-for-profit financial cooperative, BECU is guided by the credit union philosophy of “people helping people.” In fact, putting people over profit guides our everyday business decisions.
Founded in 1935Tukwila, Washington, USA
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Nathan Ramachandran
EVP - CTO
Ivan Seda, CFA, CPA
Deputy Chief Financial Officer
Recent News
Business Journals
2024-04-09
Puget Sound Business Journal
2023-12-13
Puget Sound Business Journal
2023-11-28
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