Penske Vehicle Services · 1 day ago
Vehicle Registrations Coordinator
Penske Vehicle Services is responsible for the management of vehicle registrations and related processes. The Vehicle Registrations Coordinator will assist with the registration and renewal of company and employee lease vehicles, ensuring compliance with regulations and providing support to Toyota team members.
Automotive
Responsibilities
Assist with initial registration and registration renewal of company car and employee lease vehicles (requires coordination with employees, dealerships, vendors, and DMVs)
Ensure all vehicle registration information is properly tracked in the company car database
Understand the difference between vehicle types to ensure registration is tracked accurately in the company car database (demos and company cars vs employee leases)
Provide education to Toyota team members on overall registration processes such as what documents are needed, and what our team will handle to support their needs vs what is expected of the employee
Perform daily task of review and approval of online employee registration submissions
Provide instruction and assistance to employees moving from state to state with transferring their vehicle registration to the new state
Keep team member Personally Identifiable Information (PII) private and secure
Answer employee questions via phone, email or in person while displaying excellent customer service skills and an overall understanding of the lease benefit program
Ensure communications from employees are addressed quickly and accurately, or transferred to the appropriate party to answer
Other duties as assigned by Leadership
Qualification
Required
High School diploma or GED required
Excellent customer service skills; strong verbal and written communication
Must be a high energy individual with a strong work ethic and desire to succeed
Strong analytical and computer skills
MS Office Suite (Outlook, Teams, Word, Excel, PowerPoint, etc.)
Must be able to multi-task while ensuring follow up and execution of required tasks
High degree of organization and ability to work effectively in a fast-paced environment
Preferred
Associate's or Bachelor's degree preferred